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1660 Sycamore Rd, # A, Montoursville, PA, 17754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a basic cleaning, a little scraping, brushing with paste, and they charged me $217 for some extensive cleaning that I did not receive. I asked what they did differently, and they didn't have an answer. I have never left a negative review before, and I have absolutely no problem paying for any service that I receive. But the Hygienist definitely put down a service that she didn't perform!
Business response:
Thank you for providing your feedback and letting us know about this issue, Cindy. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (570) 929-4286 and we'd be happy to help you out, Dental Care Associates - Williamsport.
I gave them another shot after my last appointment after waiting 30 minutes after my cleaning was done to be seen by the dentist. This time it was 20 minutes.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kristina. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (570) 323-4819 and we'd be happy to help you out, Dental Care Associate, Williamsport.
Multiple cancelations with rescheduling being 6 months out. This practice really went down hill.
Business response:
Thank you for providing your feedback and letting us know about this issue, Krissy. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (570) 323-4819 and we'd be happy to help you out, Dental Care Associate, Williamsport.
Multiple cancelled appointments. Long delayed wait times. This office has really went down hill in the past two years.
Please be very careful with this practice. They no longer take Capital Blue Cross insurance and their corporate office feels no need to inform patients! Their office staff also doesn't feel the need to be up front with this information. At no point during scheduling was this change mentioned, and they waited until my daughter's cleaning had started to inform us that they no longer accepted our insurance. I am receiving giant, unexpected bills for our family's care! As much as we like the office, there's no reason to stay if ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sydney. We're committed to the highest quality patient experience and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (570) 323-4819 and we'd be happy to help you out, Dental Care Associate, Williamsport.
From the very start of our first visit, I felt like I was in a used car lot. Real quick to entice patrons in a credit card. Overpriced and scheduling is hard only to have your appt cancelled 1 day before.
Dental Care Associates - Williamsport has a 4.4 star rating with 303 reviews.
Dental Care Associates - Williamsport is closed now. It will open on Monday at 8:00 a.m.