Derco Fine Jewelers's cover image

This profile has been claimed by the business owner or representative.

Derco Fine Jewelers

4.9

About this business

Location details

888 Brannan St, Unit 137, San Francisco, CA, 94103, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.9922 reviews
Select a rating
JJ H.'s profile image
JJ H. 
rating
12 hours ago

The process was quick and everyone was super nice and helpful! My associate was Caz and he really did a great job to explain everything to me and my gf so that we know what each attribute meant. There was also an older gentleman who offered to clean my chains and switch in place with a silver chain free of charge! Incredible customer service overall, I have recommended Derco to more people! 

Anna's profile image
Anna 
rating
a week ago

I have never had a better customer service experience than when I have been at Derco. But my recent experience is what made it feel so special.... I was wearing my late grandmothers engagement ring that had its center stone missing. The owner noticed my ring and inquired if it was a family ring, and it was. He offered to size, put in a new stone and secured it right then and there. I was able to take it home with me before I left the gift center. He recognized how valuable this ring was to me and my family. This act of serv... read more

Business response:

Hello, Anna! We’re truly touched to hear how meaningful this experience was for you. It’s wonderful that you could take your grandmother’s ring home restored and ready to be treasured again. Thank you for your heartfelt recommendation and for trusting Derco Fine Jewelers with such a special family heirloom! 

Brian Z.'s profile image
Brian Z. 
rating
a week ago

Shopped with Caz and met the owner Jack here at Derco and I am beyond grateful for their service and attention to customer satisfaction. They went above and beyond to help me get what I wanted stress free and I could not have been more happier with my purchase. 10/10 and will come back. Thanks again Caz and Jack. 

Business response:

Hello Brian, we love hearing that Caz and Jack made your shopping experience so smooth and rewarding! Helping you find exactly what you had in mind is what we strive for. Thank you for the wonderful recommendation—we look forward to welcoming you back to Derco! 

Romina P.'s profile image
Romina P. 
rating
a month ago

Caz helped me and my fiancé at our wedding band consultation. It was our first time at Derco and Caz made it such a seamless and enjoyable experience. My fiancé and I each have very different visions for our wedding bands, so we're grateful that Caz was intuitive of our needs, patient, informative, and honest. Though Derco's ring selection was huge, we both ended up opting for a customization. He literally sketched out my vision in real time, as I spoke. Can't wait to continue this process with Caz! 

Business response:

Hello, Romina! We’re delighted to hear Caz made your first visit to Derco such a memorable experience! Bringing your individual visions to life is what makes custom jewelry so special, and we’re glad you both felt heard and supported throughout the consultation. We look forward to seeing your wedding bands come together! 

Nathaniel D.'s profile image
Nathaniel D. 
rating
2 months ago

I wanted to find a local jeweler when I was planning on proposing to my girlfriend and most places online suggested Derco which might've been the best suggestion ever. I scheduled an appointment online with John and he was the honestly the best! He was super helpful in trying to help me find the perfect engagement ring based off previous talks I had with my girlfriend. I made a mistake and wanted to add a Cathedral setting to the ring super last minute, and he was super helpful with helping me find the perfect setting! I wa... read more

Leila Q.'s profile image
Leila Q. 
rating
2 months ago

We had such a great experience working with Caz! When my boyfriend (now fiancé! ) and I first came in, we honestly weren't sure what to expect from the process, but we felt comfortable and welcomed right from the start. He was incredibly patient and brought out so many different options for me to try so I could really figure out what I loved. We actually weren't planning on purchasing a ring that day, but we ended up finding one that we completely fell in love with and decided to pull the trigger! The entire experience was ... read more

Cyn T.'s profile image
Cyn T. 
rating
2 months ago

Came here on a Saturday right when they opened and luckily I only had to wait a couple of minutes before I was helped by a woman I won't name. She took my ring size and asked me what stone shape/ size I wanted before bringing some loose diamonds out for me to view. I really did not know how the process worked as this is my first time looking at engagement rings in general, so of course I had a ton of questions. I genuinely thought there would be more engagement rings to try on but the vibe was more put a loose diamond on you... read more

Maimuna H.'s profile image
Maimuna H. 
rating
2 months ago

I had a wonderful experience working with Shruti at Derco Jewelers on my custom engagement ring. She was incredibly knowledgeable, patient, friendly, and genuinely attentive to what I wanted. A few things that stood out: * Really listened to my preferences and helped bring my custom design to life. * Gave helpful, practical advice on durability, including choosing 14K gold and a band of at least 1.8 mm. * Never pushed me in a different direction; she balanced my vision with her expertise. * Was easy to reach by email, phone... read more

Kelly T.'s profile image
Kelly T. 
rating
2 months ago

I had an exceptional experience with Derco Fine Jewelers and cannot recommend them highly enough. My engagement ring had been badly bent. It has delicate, organic details that made the repair especially difficult. Another jeweler quoted more than $300 but could not promise it would look like the original. At Derco, I met with Shruti, who was warm, kind, and reassuring. She cleaned my ring and asked me to send photos from several angles so their team could restore every detail accurately. Two weeks later, Derco called to s... read more

Frequently asked questions about Derco Fine Jewelers

How is Derco Fine Jewelers rated?

Derco Fine Jewelers has a 4.9 star rating with 922 reviews. 

When is Derco Fine Jewelers open?

Derco Fine Jewelers is open now. It will close at 5:00 p.m.