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Diligent Urgent Care
- Healthcare
- Union City, NJ
About this business
Location details
3807 Bergenline Ave, Union City, NJ, 07087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
El servicio de las dos mujeres que te hacen la prueba es pésimo, con una actitud grosera con mal genio, como si les estuvieras pidiendo algo regalado. Una de ellas dio la excusa de que solo están ellas dos trabajando y la gente pregunta mucho. El peor servicio es el de la mujer morena/hispana. Horrible customer service 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 location 3807 Bergenline Avenue, Union City, NJ
Business response:
Thank you for providing your feedback and letting us know about this issue, Hector. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us on (201) 414-6277 and we'd be happy to help you out. Cheers, Diligent Urgent Care
RecommendedSu eficiente servicio con los pacientes y su agradable ambiente.
The staff was nice for our telehealth visits but we never received the COVID test kit for our one son and the one for our other son was too late to be of any use really.
Business response:
Thank you for providing your feedback and letting us know about this issue, Sarah. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (201) 414-6277 and we'd be happy to help you out. Cheers, Diligent Urgent Care
Mailed test kit was incomplete. Called several times to get new one. Finally got a new one too late to submit as required. Had to go to a local pharmacy for COVID test. Terrible experience.
Overnighted COVID test, still didn’t receive results!
Business response:
Thank you for providing your feedback and letting us know about this issue, Hedy Rosenblum. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (201) 414-6277 and we'd be happy to help you out. Cheers, Diligent Urgent Care
This company has no idea what it’s doing. You call and leave a. Voicemail but no one ever returns your call. You call and ask to speak with a supervisor and your told no one is available. You leave a message and again no response. They claim to have sent out emails with links for appointments but they don’t show up until 3 hours after your appointment time. I’m totally fed up with them and they better not cause my children their opportunities to attend summer camp!!
Business response:
Hello, sorry to hear that this has happened to you. I already informed our team about this situation. If you need any help on this matter, you can send an email to fmartinez@diligenturgentcare.org
RecommendedServices are exelent in every aspects
RecommendedFor COVID testing walk in and driving just took few minutes us to finish
Teniendo una eficiente comunicacion con el paciente. Es imposible comunicarse.
Business response:
Thank you for providing your feedback and letting us know about this issue, Emma. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (201) 414-6277 and we'd be happy to help you out. Cheers, Diligent Urgent Care
Frequently asked questions about Diligent Urgent Care
How is Diligent Urgent Care rated?
Diligent Urgent Care has a 4.7 star rating with 4,340 reviews.
When is Diligent Urgent Care open?
Diligent Urgent Care is closed now. It will open at 7:00 a.m.