This profile has been claimed by the business owner or representative.
6700 Laurel-Bowie Rd, Bowie, MD, 20715, United States
Get directionsI love Dogs and Cats emergency/ specialty! I’ve had to take my special needs Frenchy there for the neurologist and emergency and they are very caring and you can tell that with each and every one who works there!
Business response:
Hi, Pamela! Thank you so much for sharing this recommendation. It’s wonderful to hear that you could feel the compassion in each of your interactions with our team. We know how important it is to have people you can trust when caring for a pet with special needs, and we’re grateful to be part of your Frenchie’s care team. We know Dr. Neravanda and our Neurology team will also appreciate hearing this! Thank you for trusting us with your pup, both through specialty care and those unexpected emergency visits. Please give them ... read more
the staff and docs are compassionate and very knowledgable. great experience and in emergency, i will be back!
Business response:
Hi, Jenifer! Thank you so much for your recommendation! We’re glad to hear that our team’s compassion and expertise helped make your experience a great one. We appreciate your kind words and are always here if you need us! 🐾
very friendly, explained thoroughly all the options that I had, spent time listening to my questions and helped me make the right decision
Business response:
Thank you for sharing this, Gary! It's good to hear how our team took the time to listen to your questions, thoroughly explain your options, and help you feel confident in making the right decision for your pet. We appreciate your warm words about our team and thank you for trusting us with your pet's care!
Best emergency vet experience we've ever had. Thank you for all your support 🙏🏻
Business response:
Hi, Jenny! Thank you for sharing this and for trusting us. We're glad that we could be there for you! ❤️
Excellent efficient compassionate care
Business response:
Thank you so much for your kind words, Ginny! Compassionate, efficient care is exactly what we strive to provide, and we're glad that was reflected in your experience with us. We appreciate your support and wish you and yours all the best!
The care was thorough, expert and compassionate. The drawback was the wait (nearly 4 hours). Wish they had a “call ahead” list so my dog could have spent 3-1/2 hours more comfortably at home. Once we saw the vet, though, we were very happy with the attention and care our dog received.
Business response:
Hi, Judi. Thank you for your thoughtful review! We're so glad that you were happy with the thorough, compassionate care your dog received from our team. We also appreciate your feedback about the wait. As an emergency hospital, our caseload can change quickly based on the needs of our patients, but we always value suggestions that help us improve the experience for our clients. Thank you for trusting us with your dog's care.
While we didn't end up going through chemo, Dr. Gillem was very kind, patient and thorough. The vet techs were beyond amazing. So compassionate and professional. The people answering the phone, calm and caring, also very efficient.
Business response:
Kim, thank you for sharing this! ❤️ We'll be sure to pass your kind words along to Dr. Gillem, our technicians, and our CSR team. Knowing you felt supported and cared for means so much to all of us. 🐾
🐾We have used this practice for 3 years now. Both the neurology and oncology practice. This type of specialized care is pricey--but our 13 year old dog would not be here and (more importantly) enjoying life without their help. The staff are very caring and compassionate and willing to adapt care needed to fit our schedule. Dr. Gillem and Dr. Neravanda are fabulous.
Business response:
Thank you so much for your kind words, Susan! ❤️ We're honored to have been part of your pup's journey over the past three years. Hearing that they're still enjoying life and making memories with your family means the world to us. We'll be sure to share your compliments with Dr. Gillem, Dr. Neravanda, and the rest of our Oncology and Neurology teams. We appreciate you trusting us with your pet's care and for allowing us to be part of their story! 🐾
The staff are all a amazing. Dr Wesley took care of our sweet Remmy and was so knowledgeable , caring and kind. Though our visit was long, they have accommodations for charging your phone, bed and blankets for your pets in the waiting room so they feel more comfortable on request
Business response:
Teresa, thank you so much for your kind words. It means a lot to hear about Dr. Wesley's knowledgeable and kind care for Remmy. We also appreciate you recognizing the comfort measures we try to offer during longer visits. We understand that wait times can be difficult, and we want both our patients and their families to feel as supported as possible while they’re with us. Thank you again for trusting us with Remmy’s care.
Dogs and Cats Emergency & Specialty has a 4.4 star rating with 2,582 reviews.
Dogs and Cats Emergency & Specialty is open now. It is open 24/7.