DOKO Animal Hospital

Dana R. 

on Yelp

9 years ago

I've always taken my dog here. The staff is very friendly and they do everything in a timely manner. The reason for my rating is because of being misquoted on an estimate twice. Once in person and once over the phone. I ended up paying also $200 more than what had been given to me. I understand if it had just been a mistake but the lady who spoke to me on the phone handled it in such a nasty manner and tone. She also spoke this way with my mom prior to. It saddens me because this place is so close and convenient to my home a... read more

Brit P. 

on Yelp

9 years ago

I agree with Ben P. I was rudely spoken too. I took a pregnant dog in for a broken foot and was charged outrageously for procedures that I watch take 5 minutes. The vet seemed knowledgeable, but because of the poor customer service and rude phone calls I received afterwards about returning materials that I clearly paid for on my receipt I WILL NEVER GO BACK. I was treated as though I had never seen an animal before and respect is major requirement for me. 

Kris T. 

on Yelp

9 years ago

If I could have left 0 stars I would have. They used to have a wonderful Vet there who helped us tremendously when our cat had cancer. Now though, after dealing with their extremely rude vet tech (whom I had not had the displeasure of dealing with until recently & found very condescending) & equally rude office staff over a new kitten, we are done. We've been waiting for our kittens medicine, supposedly on back order, for an entire week. Today they say they have it & that it has been there since Tuesday, so four days& no wor... read more

Jon P. 

on Yelp

12 years ago

I went there to drop off my girlfriends dog for a procedure, the doors were locked and the sign said "closed" & I could see through the window that nobody was there but the business hours said 8:30 AM (it was 10AM) so I called the number and a women answered and said I must have the wrong place, then flings the door open and says "here we're open" then cops a rude, surely and condescending attitude. She says "my girls are very busy and forgot to change the sign to open" like I was stupid. We found a much cheaper and pleasa... read more

Jane S. 

on Yelp

12 years ago

We took our dog to Companion for a check up. We were told, by phone, the cost of the vet visit & quoted that price again upon arrival. However, when we went to check out - we were charged DOUBLE what the quote was. When I spoke with the office manager (also the owner ) she was BEYOND rude, disrespectful & plain downright mean. The vet was good, but I cannot support a company that is so blatantly ripping off their customers. My sister-in-law had her cat groomed there (also by the owner) and it died! I would NOT recommend this... read more