This profile has been claimed by the business owner or representative.
601 Walnut St, Evansville, IN, 47708, United States
Get directionsHappy Great stay and service!
Business response:
Thank you for staying with us!
Business response:
Thank you for staying with us! We hope to have you back soon!
Overnight stay visiting friends in town. Nice hotel, but my room was dusty...
Business response:
Thank you for staying with us! My apologies on dust in your room. I will make sure to get with housekeeping regarding your concern. We hope to have you back soon!
Very nice and clean place to stay.woukd love to stay there again, good location to Ford center.
Business response:
Thank you for staying with us! We hope to have you back soon!
Business response:
Thank you for staying with us! We hope to have you back soon!
Business response:
Thank you for sharing you experience!
Failure to be prepared. Checking in was horrible. The 2 young people at the desks were not trained on how to resolve issues. We got there for early check in and rooms weren’t ready. Ok, very few times anywhere if you show up before check in time do you have to wait. We waited until they told us to come back and by then all the lobby was crowded with unhappy people. You had a wedding party and a college basketball team that couldn’t get in their rooms. Plus all of us individuals. Housekeeping was the blame.
Business response:
Our apologies on the wait time to get into your room. That is definitely not the normal service that we provide here. I will be sure to relay your concerns regarding housekeeping to the Executive Housekeeper to ensure that we are providing the highest level of service. We hope to have you back so that we can WOW you with what our hotel has to offer. Thank you
Business response:
Thanks for staying with us! We look forward to your next visit!
Location was convenient. Check in was not good. Arrived 2.5 hrs after check in time and had to wait 25 minutes for room to be available.
Business response:
Thank you for sharing your experiences. We value guest feedback as it allows us to continue to improve.
DoubleTree by Hilton Evansville has a 3.8 star rating with 3,723 reviews.
DoubleTree by Hilton Evansville is open now. It is open 24/7.