DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,759 reviews

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Stephanie

2 years ago

staff friendly and the room was clean

Business response:

Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.

Stan

2 years ago

The bathroom was older, not enough amenities provided-coffee, wash cloths, towels

Business response:

We thank you for your business and appreciate you taking the time to share your feedback about your experience.

Jordan

2 years ago

Business response:

Hello Jordan, thank you for taking the time and leaving us a rating. We hope to see you back soon!

James

2 years ago

Business response:

Thank you for the 8/10 review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly.

John

2 years ago

Business response:

Thank you for the 10/10 review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly!

Ordinance

2 years ago

It was a very clean and very nice staff.

Business response:

Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.

Becky

2 years ago

Very nice, welcoming staff. Room carpet was badly stained and had a bad odor. The bedding and bathroom were clean. Just needs updating but it was decent for the price. I don’t recommend using the shuttle. We could have walked back from the stadium in the time it took for the shuttle to show up after the game. The metro station is at the end of the hotel parking lot. I recommend using the metro instead of the shuttle. But again, the staff was very nice and I would recommend this hotel if you are on a budget. If you are expect... read more

Business response:

Thank you for the 4-star review! We take pride in knowing that our guests enjoyed their time with us. We're working on those renovations and upgrades. The loop for the shuttle takes 15-20 minutes on average. We agree the metro is a great (and cheap option) as well. We appreciate you taking the time to provide us with your feedback and look forward to improving our efforts even more!

Debbie

2 years ago

Check in was a breeze. Room was disappointing as the carpet was filthy. Huge dark stains all over the room. The fridge was not plugged in and the tv was maybe a 32” (the smallest I’ve ever had in a hotel room). Also, no restaurant on site.

Business response:

We thank you for your business and appreciate you taking the time to tell us about your experience. DraftKings at Casino Queen constantly strives to improve our service and your feedback helps us to do that. We're gradually working through renovations at the hotel to update the flooring and other furniture and amenities throughout. We do not have a restaurant inside the hotel, but offer five new restaurants at the casino just a short walk across the hotel circle drive. To submit any additional comments, cares or concerns ple... read more

Randy

2 years ago

Business response:

Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.