This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Dustin was always available to answer questions. He provided great customer service
Business response:
I greatly appreciate your kind words, Marissa! It was a pleasure being available to assist you and provide great customer service. Your satisfaction is my top priority, and I'm thrilled to hear that you felt supported throughout your experience with Mutual of Omaha Mortgage. Feel free to reach out if you have any more questions in the future. Thank you again for the outstanding review!
Verified by Mutual of Omaha Mortgage
Dustin and his team were phenomenal once again. They closed the loan in 3 weeks and I never had to wonder where we were at in the process. I received regular updates and swift responses to any questions that I had. Dustin was willing to collaborate and come up with creative solutions to any roadblocks we encountered. I look forward to working with him again in the future.
Verified by Mutual of Omaha Mortgage
The easiest loan officer I’ve ever worked with. You can tell he is passionate and cares about his customers. He always was attentive to his phone and emails and always provided great but accurate responses to questions. He was transparent, but also hopeful!
Business response:
I'm truly grateful for your kind words, Alyssa! It's wonderful to hear that you found our communication and services satisfactory. In Mutual of Omaha Mortgage, we value our customers and their questions, and I'm glad I was able to provide the transparency and hopefulness you were looking for. Your satisfaction is my number one priority, and your review reaffirms the hard work I put in every day. Thank you for your trust, I'm looking forward to serving you again.
Verified by Mutual of Omaha Mortgage
Dustin has an incredible amount of knowledge about the VA Homeloan. He and his team were very quick to answer any questions and accomplish anything they said they were going to. This was a great team to work with.
Business response:
We appreciate the opportunity to earn your business! It was a pleasure and we look forward to working with you again! #ClientsForLife
Verified by Mutual of Omaha Mortgage
Dustin Nates was amazing not only did we close but he was just so supportive and so knowledgeable with everything and takes ownership. He took the time out to explain to agent or client so they could understand what was going on. I give Dustin and team aka Holly 5 STARS!
Business response:
Thank you for the stellar rating, Joseph! Your kind words truly mean a lot to me. I'm glad I could make the mortgage process smooth for you and provide the necessary communication with your Realtor and the title company. I believe it's essential for my clients to understand every step of the process and have all their questions answered promptly. Thank you for choosing Mutual of Omaha Mortgage, and please don't hesitate to reach out if you have any future questions or needs. Sincerely, Shawn Murphy
Verified by Mutual of Omaha Mortgage
How his team expeditiously processed my loan application
Business response:
I'm truly gratified to hear about your positive experience, Reymark. Ensuring that loan applications are processed swiftly and efficiently is of top priority for my team and me at Mutual of Omaha Mortgage. Your appreciation motivates us to strive for even better customer service. Thank you for taking the time to leave us a 5-star rating. Looking forward to serving you in the future. - Dustin Nates.
Verified by Mutual of Omaha Mortgage
Constant communication.
Verified by Mutual of Omaha Mortgage
Very professional & easy to get ahold of, made the transaction very easy
Business response:
Thanks for the all-star review, Lisa. It is always a pleasure to work with you and your clients. You are an essential piece of the trusted team that puts the client first and always gets the job done. We appreciate YOU!
Verified by Mutual of Omaha Mortgage
He was very quick to get everything rushed for us and to help with every question we asked. He went above and beyond to help us get in our new home.
Dustin Nates at Mutual of Omaha Mortgage has a 4.9 star rating with 418 reviews.
Dustin Nates at Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.