Eagle Carports, Inc. (New Mexico Shop)

Patricia H. 

on BBB

3 years ago

Once they get there money will not fix any issues beware if you purchase from them do not buy there doors or windows or garage doors. Man doors and windows are housetrailer doors was a joke for 400 a piece just partical board told me I could pay another 700$ ea. They would switch out priced steel door at Lowes ws 378$ all day if they would of told me what I was getting would not have ordered from them . Guess I Learned and Got Burned hopefully this will help next person who thinking about using BIG BUILDING .COM THEY CONTRAC... read more

Daniel J 

on BBB

3 years ago

After having my installation day changed 4X, I am now being told that sliding a day or two does not constitute a 're-schedule'. In the sales contract it states that they can re-schedule an installation up to 3X, of which they have now exceeded. I have been trying to work with customer service and scheduling for a resolution with no movement. I have been promised a $500 refund/credit for the troubles and now am being told that technically they did not operate outside the confines of the contract. Several days I took off work ... read more

Chris W 

on BBB

3 years ago

I have been trying to reach someone at Eagle Carports for months and with no return call. That’s a long meeting! I had a garage built and it’s great but…..let’s just start from the beginning. I paid a contractor to come measure so I could get the correct measurements for the purpose of my garage. So when the crew came to install it they said it wouldn’t fit. Ok that’s on me. I paid the $500 plus restocking fee and Eagle had the crew that came out measure again. The next crew came and low and behold the measurements were wron... read more

Christoph S 

on BBB

3 years ago

I designed a 12 x 30 carport at Metal Carports.com, and was subsequently contacted by eagle carports of North Carolina. I was emailed a quote for my carport with diagrams and info that matched my Metal Carports design exactly, with a box edged roof. I had a concrete slab poured at my location, with a front to rear slope allowing rainwater to pour off my roof towards a pond. On 7/18 I was contacted while driving my car to verify the details of my order, for installation on the 21st. I informed the caller that I was driving an... read more

MICHAEL A 

on BBB

3 years ago

I WAS PLEASED WITH THE INSTALLERS-JUST WANTED THE LEAKS TO BE REPAIRED LEAKING ON SEAMS - THEY WILL NOT HELP WITH THE PROBLEM BECAUSE I PUT SOME FOAM INSULATION IN THE HOLES AT THE ENDS!! DON'T DO ANYTHING TO THE BUILDING SO YOU CAN TEST IT OUT WITH RAIN OR A HOSE BECAUSE THEY ONLY GIVE YOU A 90 DAY WARRANTY!!!! They said because I put some foam insulation in the all the end holes, I voided my 90 day warranty! These are full length metal sheets from peak to peak. We had our monsoon weather and that gave it a good test. It le... read more

Travis A 

on BBB

3 years ago

To have never been treated so poorly like I have been by Eagle Car Ports. First getting it ordered was fairly a hassle. Their installers showed up a day early and demanded they install the cover, which I was not ready. They bullied my mother and tried pressuring her into allowing them to do the install. I forced them to leave due to the site not being ready. When they left, I was contacted the following day and told they would send new installers. Instead of taking care of the issue at hand they had me wait an additional wee... read more

Amber B 

on BBB

4 years ago

The absolute WORST company to deal with. Scheduled for a carport to be installed with them a MONTH ago. They said it was confirmed to be installed one day, nobody showed. I called and was given the excuse that the workers truck was broken down. Schedule for the next day, was given the excuse they had one more customer ahead of me. Call back the next day the truck is still broke down. It’s been three weeks of the same bullshit excuses. I called to get my money back and cancel the order and they want to keep the deposit. Just ... read more

J. R. 

on BBB

4 years ago

Don't buy from them 1. The reason I bought this building is because of the wind rating of 140 MPH wrong choice. The installers installed a beat up roll up door and wouldn't pull down because of the screw they had ran through the cog and the latch wouldn't line up with the latch. 2. The man door was installed 8' away from were is was suppose to go and was installed with the inside of the door facing outside and now water runs into the building. 3. The roof line on one side of the gable ends is over hanging 9" and their is no ... read more

Wayne C 

on BBB

4 years ago

I bought a carport (3 car) from Eagle Carport. The installation crew is a JOKE - such a clown show. On day 2, I discovered my bedroom screen was sliced. The installation is within 3 feet of that window. The crew said "We didn't do it" Well who did?????? Magic.... Once they finally finished, I found beer bottles, trash, enough screws and metal to open a recycle plant. The installation crews are independent contractors so basically they can do whatever they want to and Eagle doesn't care as long as they have already gotten the... read more