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East Coast Pizza
- Pizza
- Riverview, FL
About this business
Location details
13340 Lincoln Rd, Riverview, FL, 33578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
2nd time they got the order wrong...forgot food but didn’t forget to get the money. That’s OK they won’t get me again and I will tell everyone I know
Business response:
We are terribly sorry to hear you didn't receive all items in your order, Fred. We'd love to discuss your experience with us, and try to make it up to you. Please contact us directly at info@eastcoastpizza.com. Thank-You!
What kind of hand tossed pizza joint doesn't sell slices? smh
Business response:
We sell slices from 11 am - 3 pm everyday, not at night, so sorry.
Really disappointed today I been coming here for 2 years last 3 pies we got were not good pizza is just so saggy and you can’t even hold it while eating it so annoying when you trying to eat pizza. I said to the girl about my pie while dining in she said it’s because it’s fresh out oven. I said ok maybe that’s it well today we order again and pick it up and took it home same thing again. I call and told them they said bring it back really you think I want to drive back. I said to her two years I been coming here and this... read more
Business response:
Hi Lillian! I am very sorry about the issue. Please reach out to info@eastcoastpizza.com so we can resolve this issue. I look forward to hearing from you!
Used to be great but service has gone downhill. Went tonight and chairs on the table but asked if I wanted to dine in?! Message was clear - GO AWAY
Business response:
We do apologize if you felt unwelcomed when you came in last night. We hadn't had anyone else come in for about 10-15 minutes before you arrived so our staff did put chairs up on a few of the tables, but not all of them, and they were sweeping up where they could. We were still open and serving for dine-in and for carry-out. We know you've dined with us this late before and we have always gotten your order taken care of. We hope to have you back again soon.
so far 25 minutes for cheese steak on Wednesday evening. never again
Business response:
Hi Anna, we are sorry for the wait that you experienced. Please email us at info@eastcoastpizza.com so we can look into what may have happened the night of your visit, and hopefully redeem ourselves in your eyes! Thank you.
went in to order 2 slices of pepperoni they said they had no pepperoni slices. i asked if they can make a fresh pie the girl said no. this was at 4pm how can you not make pizza for customers.
Business response:
We apologize. If we have slices at 4 pm you are officially lucky! We do not sell slices past that time and typically we sell out of them way before then. We hope that you come back for slices soon and earlier in the day so we can get a couple of pepperoni slices for you.
I like the food, but service suuuuuucked. I ordered pizza to go when I arrived. I sat at closest seat to registers while having a brew. Never heard name called. Apparently I’m supposed to ask if it’s ready every 15 minutes. Cold upon the handoff, and I was told I ought to badger them every 15 minutes...
Business response:
We're sorry to read this, Scott. We regret the miscommunication and certainly set the bar higher for ourselves. We hope you'll stop in again soon so that we have the opportunity to redeem ourselves in your eyes!
Used to be a great place.... they messed up my order and then wanted to tell me I was lying about it... TERRIBLE CUSTOMER SERVICE :( Not going back Too bad because they used to be awesome
Business response:
We have to apologize if we did give you an incorrect order. Unfortunately, it does happen from time to time. If there was an issue with customer service, please feel free to call the store and talk to Stephanie, 813-234-1700. When you are ready, we hope that you will come back and give us another try.
AWFUL CUSTOMER SERVICE. Not going back anytime soon
Business response:
Oh no! We are so sorry to hear we were not as speedy as you would have hoped. We may have had a number of pick up or delivery orders in the works when you came in. We hope to see you again soon and that we get your food out to you quicker. If there was an issue with customer service, please feel free to call the store and talk to Stephanie, 813-234-1700.
Frequently asked questions about East Coast Pizza
How is East Coast Pizza rated?
East Coast Pizza has a 4.4 star rating with 2,815 reviews.
When is East Coast Pizza open?
East Coast Pizza is closed now. It will open at 11:00 a.m.