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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Reno 24 For a facility that size, it would be nice to see recycle containers in the facility and in rooms. The hotel is aging and if you are going to charge resort fees, then there needs to be a better job done with making repairs. For example, the floor trim was peeling away from the wall. I also don’t understand why hotels that provide a frig in rooms don’t provide a microwave.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Business response:
Thank you for the review.
Nice Nice room, clean
Business response:
Thank you for the review.
The whole place has a heavy smoke smell
Business response:
Thank you for the feedback.
Took the whole family on vacation.It was more for the kids.. They had an amazing time,
Business response:
Thank you for the review.
We love el dorado hotel
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Found the property very pleasant to stay in. Room was clean, checking in at the front desk was easy, restaurants were good.
Business response:
Thank you for the review.
I like that it was quiet and safe however I did not like the fact that the elevator smells like the Japanese steakhouse someone really needs to get the ventilation system fixed on that system I also think that the doorways in the bathrooms in some of the hotel rooms are very narrow and they should be wider other than that everything was fine
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize if your experience was anything less than satisfying. The excitement and enjoyment of all our guests is our top priority and we’re saddened to learn we failed to meet those expectations on this occasion. We hope you’ll provide us with the opportunity to welcome you again and a chance to better serve you in the near future. Best regards,
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,501 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.