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Elite Automotive Group
- Car Dealers
- Springfield, MO
About this business
Location details
3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very quick in and out. Great communication
Business response:
We are overjoyed to hear about your efficient experience with us! It's wonderful to know that we were able to provide you with swift service while maintaining clear communication throughout your visit. Your feedback about our quick turnaround time means so much to us. We understand how valuable your time is, and we're thrilled that we could get you back on the road promptly without any hassles. Thank you for taking the time to share your positive experience.
Let me tell you these guys will take care of business! Sometimes even newly installed parts will fail as happened with me. I worried they would do like most mechanic shops and refute the warranty for the part and therefore charge again for the part and work. Instead they stood true to their word, their warranty. They immediately identified the issue, gave me a loaner car while ordering parts and getting the work completed and charged me absolutely ZERO $$ even when the repair required other parts that became compromised by t... read more
Business response:
We are overjoyed to hear about your wonderful experience with our team over the past four years. Your trust in our warranty commitment means everything to us. We understand how concerning it can be when newly installed parts experience unexpected issues, and we're proud that our team quickly identified the problem and provided you with a loaner vehicle during the repair process. Standing behind our work and covering all necessary parts, even those affected by the original failure, reflects our dedication to making things rig... read more
Entire process went smoothly and on time. Many Thanks, Harry.
Business response:
Thank you for the positive feedback, Harry! We're thrilled that your entire process went smoothly and on time. Your satisfaction means everything to us at Elite Automotive Group.
Very kind and helpful. I would recommend.
Business response:
Thank you for your kind words and recommendation! We truly appreciate your recognition of our team's helpfulness. Your feedback means everything to us, and we look forward to continuing to serve you with the same level of dedication.
Elite did a good job of getting my car service for my road trip.
Business response:
Thank you for choosing Elite! We're thrilled we could get your car road-trip ready. Your confidence in our team means everything to us. Safe travels, and we look forward to serving you again!
Took a while for parts due to government shutdown and customs. Communication was key during this time and received updates along the way until car was delivered.
Business response:
Thank you for your positive feedback! We understand waiting for parts due to government shutdowns and customs delays can be challenging. We're glad our regular communication and updates helped keep you informed throughout the process until delivery. We appreciate your patience and for choosing us!
Staff always courteous, professional, informative and friendly. They treat you like family. Helpful and efficient in all areas. Actually, in addition to why I was there, a ''quick fix'' they also noted I needed a motor software update so that was done while I was there. We purchased our vehicles there and one of the main reasons, is Jason and his staff!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about our staff being courteous, professional, and treating customers like family truly warm our hearts. We understand how important it is to feel valued and welcomed, and we're delighted that we consistently delivered on that promise.
Great service department. Courteous, friendly and they do a great job.
Business response:
We are glad to hear about your positive experience with our service team. Your feedback about the courteous and friendly approach of our staff truly means a lot to us. We work hard to ensure every customer feels valued and receives the quality care they deserve. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
Job done as represented. Appreciate the staff.
Business response:
Thank you for taking the time to share your experience with us. We are delighted that the work was completed exactly as promised and that our team met your expectations. Your appreciation for our staff means the world to us, as we strive to provide exceptional service to every customer who trusts us with their vehicle. We look forward to serving you again in the future.
Frequently asked questions about Elite Automotive Group
How is Elite Automotive Group rated?
Elite Automotive Group has a 4.4 star rating with 631 reviews.
When is Elite Automotive Group open?
Elite Automotive Group is closed now. It will open at 7:00 a.m.