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Elite Automotive Group
- Car Dealers
- Springfield, MO
About this business
Location details
3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
excellent professional service, fast friendly.
Business response:
Thank you, Jeffery! We're so glad you had an excellent experience with us. Providing fast, friendly, and professional service is what we strive for. We look forward to serving you again!
Fantastic service - have used them for 18 years since I bought the car new from them!
Business response:
Thank you for your amazing loyalty over the past 18 years! It truly means the world to us that you have trusted us since day one. We look forward to serving you for many more years to come!
Fantastic service - very thorough!
Business response:
Thank you for your wonderful feedback! We're thrilled your service experience was fantastic and thorough. We pride ourselves on delivering attentive, detail-oriented care, and we look forward to continuing to serve you and your vehicle to the same high standard!
Clay does a fantastic job to communicate and resolve issues
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Clay provided excellent communication and problem-solving for you. Your 5-star review means a lot to us, and we look forward to continuing to serve you and your 2013 Mercedes-Benz ML 350 4MATIC!
The service was very slow and they weren't very good in giving me updates on the status of my car. Good thing they let me borrow a loaner.
Business response:
We appreciate you taking the time to provide feedback about your recent service visit. Keeping customers informed throughout the repair process is an important part of the experience, and we understand the value of timely updates regarding vehicle status and completion timelines. We are glad transportation assistance was available during your visit and will share your comments with our team for review. Please reach out to Jason Holland at 417-414-3609.
Truly the best service in town, and yes, can't beat a Mercedes though there are some other great cars out there, there is no service department ran as well nor a more well liked and thorough service manager as Jason with his team including Clay, Jason and the rest! It keeps us returning there. They keep you updated on service and anything additional if needed, as well as the cost involved.
Business response:
Thank you for the wonderful feedback! We're thrilled you consider us the best service in town. Your recognition of Jason, Clay, and our entire service team means so much to us. We're honored to have earned your loyalty and look forward to continuing to exceed your expectations.
They are always great!!!!!!!
Business response:
Thank you for your continued trust and loyalty! We're thrilled to consistently meet your expectations and look forward to serving you again.
service was completed,mechanic was very sloppy ,,black smudge all for doors ,front of hood..motor cover was just slapped on not snap down..
Business response:
Thank you for sharing your feedback. We work hard to provide a thorough and professional service experience, and we're disappointed to hear that your visit did not leave the impression we strive for. Your comments are valuable as we continue to reinforce the level of care and attention our customers expect from us. Please reach out to Jason Holland at 417-414-3609 so we can learn more about your experience.
All went well, took some extra time due to parts delivery delay
Business response:
We deeply cherish your understanding and patience regarding the parts delivery delay. It means a great deal to us at Elite Automotive Group that you recognized the circumstances were beyond our immediate control and still had a positive experience overall.
Frequently asked questions about Elite Automotive Group
How is Elite Automotive Group rated?
Elite Automotive Group has a 4.4 star rating with 691 reviews.
When is Elite Automotive Group open?
Elite Automotive Group is closed now. It will open tomorrow at 7:00 a.m.