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Elite Automotive Group
- Car Dealers
- Springfield, MO
About this business
Location details
3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Elite did a good job of getting my car service for my road trip.
Took a while for parts due to government shutdown and customs. Communication was key during this time and received updates along the way until car was delivered.
Business response:
Thank you for your positive feedback! We understand waiting for parts due to government shutdowns and customs delays can be challenging. We're glad our regular communication and updates helped keep you informed throughout the process until delivery. We appreciate your patience and for choosing us!
Staff always courteous, professional, informative and friendly. They treat you like family. Helpful and efficient in all areas. Actually, in addition to why I was there, a ''quick fix'' they also noted I needed a motor software update so that was done while I was there. We purchased our vehicles there and one of the main reasons, is Jason and his staff!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about our staff being courteous, professional, and treating customers like family truly warm our hearts. We understand how important it is to feel valued and welcomed, and we're delighted that we consistently delivered on that promise.
Great service department. Courteous, friendly and they do a great job.
Business response:
We are glad to hear about your positive experience with our service team. Your feedback about the courteous and friendly approach of our staff truly means a lot to us. We work hard to ensure every customer feels valued and receives the quality care they deserve. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.
Job done as represented. Appreciate the staff.
Business response:
Thank you for taking the time to share your experience with us. We are delighted that the work was completed exactly as promised and that our team met your expectations. Your appreciation for our staff means the world to us, as we strive to provide exceptional service to every customer who trusts us with their vehicle. We look forward to serving you again in the future.
This dealership takes such good care of their customers! In waiting for my yearly service, I was accommodated to a different/quieter waiting area,, as well as another person who was on a business conference call. I observed several other customers coming into the service area and all were treated respectfully and efficiently. Overall a very good experience!
Business response:
Your positive experience means everything to us! We are delighted to hear that our team provided such attentive service during your yearly maintenance visit. It's wonderful that we could accommodate you with a quieter space while you waited, and we're pleased you noticed how we strive to treat every customer with respect and efficiency. Your observation about our commitment to caring for our customers truly reflects what we stand for. Thank you for taking the time to share your experience - it motivates our entire team to co... read more
Always great service! They know me by name and always get me on my way quickly.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means so much to us that you feel recognized and valued every time you visit. Your loyalty and trust in our services truly make our day, and we look forward to continuing to take excellent care of you and your vehicle for years to come.
always friendly reliable service
Business response:
Thank you for your wonderful feedback about your experience. We are grateful to hear that you consistently find our team to be welcoming and that you can count on us for dependable service for your vehicle. Your trust in our work means everything to us, and we look forward to continuing to provide you with the quality care your vehicle deserves.
Prompt & efficient experience
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our prompt and efficient service means a great deal to us at Elite Mercedes-Benz. We understand how valuable your time is, and we work hard to ensure every customer receives quick and effective service. Thank you for choosing us for your service needs, and we look forward to serving you again in the future.
Frequently asked questions about Elite Automotive Group
How is Elite Automotive Group rated?
Elite Automotive Group has a 4.4 star rating with 568 reviews.
When is Elite Automotive Group open?
Elite Automotive Group is closed now. It will open at 8:00 a.m.