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Elite Automotive Group
- Car Dealers
- Springfield, MO
About this business
Location details
3727 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership takes such good care of their customers! In waiting for my yearly service, I was accommodated to a different/quieter waiting area,, as well as another person who was on a business conference call. I observed several other customers coming into the service area and all were treated respectfully and efficiently. Overall a very good experience!
Business response:
Your positive experience means everything to us! We are delighted to hear that our team provided such attentive service during your yearly maintenance visit. It's wonderful that we could accommodate you with a quieter space while you waited, and we're pleased you noticed how we strive to treat every customer with respect and efficiency. Your observation about our commitment to caring for our customers truly reflects what we stand for. Thank you for taking the time to share your experience - it motivates our entire team to co... read more
Always great service! They know me by name and always get me on my way quickly.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means so much to us that you feel recognized and valued every time you visit. Your loyalty and trust in our services truly make our day, and we look forward to continuing to take excellent care of you and your vehicle for years to come.
always friendly reliable service
Business response:
Thank you for your wonderful feedback about your experience. We are grateful to hear that you consistently find our team to be welcoming and that you can count on us for dependable service for your vehicle. Your trust in our work means everything to us, and we look forward to continuing to provide you with the quality care your vehicle deserves.
Prompt & efficient experience
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about our prompt and efficient service means a great deal to us at Elite Mercedes-Benz. We understand how valuable your time is, and we work hard to ensure every customer receives quick and effective service. Thank you for choosing us for your service needs, and we look forward to serving you again in the future.
Appointment availability and loner car also, everyone is very helpful
Business response:
Thank you for your wonderful feedback about your experience. We are thrilled to hear that our appointment scheduling worked well for you and that having a loaner vehicle available made things convenient. It means so much to us that you found our entire team to be helpful throughout your visit. Your vehicle deserves the best care, and we are honored that you trust us to provide that level of service. We truly appreciate you taking the time to share your positive experience with us.
Clay gets 5 STARS !!! Excellent work and Excellent customer service !!!!
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received outstanding service and exceptional work during your visit. Your recognition of Clay's dedication and professionalism means the world to our team. We take great pride in delivering quality automotive services and building lasting relationships with our customers. Your five-star review truly brightens our day and motivates us to continue exceeding expectations for every vehicle that comes through our doors.
My first experience with service at this dealership. It was a great experience from when I pulled in. Silas McHaffie greeted me with a smile and asked for my name. I was there for a four wheel alignment. Silas kept me updated while I waited in the lounge. I rate this experience a 5 out of 5. Due to the professional experience given by Silas McHaffie.
Business response:
We are elated to hear about your wonderful first service experience with us! Your feedback about receiving such a warm welcome and friendly greeting truly means a lot to our team. We're thrilled that your four wheel alignment service went smoothly and that you felt well-informed throughout your wait. It's clear that the professional and attentive service you received made a real difference in your visit. Thank you for taking the time to share your positive experience and for choosing us for your automotive needs!
Always receive fast and professional treatment from the staff,
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about receiving quick and professional service means so much to us. We take pride in providing excellent care for our customers and their vehicles, and it's wonderful to know that our staff consistently delivers the level of service you deserve. Thank you for taking the time to share your experience with us.
Parts were in stock and repairs were done in one day.
Business response:
Thank you for taking the time to share your experience. We are so pleased to hear that we had the parts you needed readily available and were able to complete your repairs within a single day. Having parts in stock and providing efficient service are priorities for us, and it means a lot to know that we met your expectations. We truly appreciate your business and look forward to serving you again in the future.
Frequently asked questions about Elite Automotive Group
How is Elite Automotive Group rated?
Elite Automotive Group has a 4.4 star rating with 631 reviews.
When is Elite Automotive Group open?
Elite Automotive Group is closed now. It will open at 7:00 a.m.