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17609 N 52nd Ln, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I contracted with this company because I wanted a licensed bonded and insured company that would do a good job of safely removing my dead 45 year old pine tree. I told the contact person I did not want the tree dropped but wanted it roped down to the ground. I made sure that he included the roping requirement in the contract. And the contact person assured me they were trained and would rope it down. When the crew arrived they parked in front of the neighbors driveway. They pretended not to understand English but eventually ... read more
bad communication
This company trimmed our very large tipu tree in August. This was the very first time we had used Tree Pros, and I wish we had never contacted them to do the job. Within two weeks, the tree dropped all of its leaves, and we were left with a totally bare tree. When the company rep came to look at the tree, he said it was dead but that I had no way to prove that their tree trimmers had caused it. No apology, just a � Discount� on the removal of the tree which was offered after I asked if a discount could be given in this case.... read more
These guys were good on my first time using them... but the repeat business I gave them was so bad. Failed to show, left tree trim mess all over my back yard, took multiple calls and complaints to get it right. No more repeat business from me !
Business response:
Hi Matthew, I greatly apologize for the level of service that you feel that you have received. If you decide to try our company again I would be happy to personally oversee your experience. If you would kindly send me an email robert.cain@treeprosaz.com, I would be happy to send you a promotional piece that will be good for your next effort in using our company.
Didn't communicate all that well. No follow up after service. Small job but I expected more in terms of helping me understand issues with trees. $600 job and they did offer me a $1500 upsell on fertilizer.
did not care for them
0
Inexperienced crew. Poor supervision. Would not use for any service.This was for an irrigation service installation and repair.
Promised to not break light fixtures or anything, but some light fixtures were broken. Good job trimming date palm and cutting down orange tree. Came early, which was good.
Elite Tree Service AZ has a 4.6 star rating with 860 reviews.
Elite Tree Service AZ is closed now. It will open on Monday at 7:00 a.m.