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Elite Tree Service AZ
- Tree Services
- Glendale, AZ
About this business
Location details
17609 N 52nd Ln, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did not remove stump which was less than 8" in diameter.
Business response:
We am so sorry about your stump. After working so diligently to reach out to your request and re-assign a crew to handle that need on an immediate basis for you, the last thing we want to do is fall short the rest of the way and have you view us as a 2 Star company and would like to improve that score with you. Due to the incredible amount of emergency storm calls we received, we were a little overwhelmed with just trying to maximize our resources to address immediate customer needs to the best of our ability particularly t... read more
Make sure you know when it is safe to trim your trees. Otherwise....you end up paying your deposit up front and then when they come out and tell you it is not the right time of year to trim your trees you will be charged the balance due even though they did not do any trimming. They told me to call them again in the fall. Hope I'm not charged again.
The people who schedule the work need help in customer service dept. They need to explain the times promised and make sure to followup with customers. They need to call back when schedule has changed not to have the customer call them when the workers don't show up at the promised time.
I chose them because of their Professional appearance, I guess looks can deceive. They did not complete the job the first time they came out and instead of sending them back out right away they told me I would have to wait at least another week for them to come back. I thought that was totally unprofessional and I let them know that. As it turns out the next day they suddenly found an opening in their schedule.
Arborist was very helpful and nice. Work done was ok, but definitely not worth the price they charge. Independent lawn guys charge a fraction of what they do, and the work is about the same. Save your money.
Not a neat job.
When tree was cut down, remaining stump was 8-9 inches above ground level. Stump removal crew was a no show. I removed the stump myself, but the excess length of the stump resulted in a considerable increase of work. Cost of tree removal was $950.00 for less than an hours work.
They don't come when they say they're coming. They cut such a big portion of the limb that it bent the end of the pergola. A bush was damaged. I wasn't there when they started,so I asked for pictures of the whole roof. They only showed me pictures of the side I knew to be damaged. I didn't feel the clean up was good. There's more.
Frequently asked questions about Elite Tree Service AZ
How is Elite Tree Service AZ rated?
Elite Tree Service AZ has a 4.6 star rating with 860 reviews.
When is Elite Tree Service AZ open?
Elite Tree Service AZ is closed now. It will open on Monday at 7:00 a.m.