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Encompass Health Rehabilitation Hospital of Tustin

4.3

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Location details

15120 Kensington Park Dr, Tustin, CA, 92782, United States

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4.3296 reviews
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Monica L.'s profile image
Monica L. 
rating
4 years ago

My mom was admitted to this rehab facility for over 3 weeks from having a brain hemorrhage stroke. The nurses and therapists were very nice and helpful. They took the time to work with my mom and supported her through therapy. As for the facility, my mom started off with a private room and then was moved into a double. The rooms were crammed and didn't have much privacy. But the rehab center is moving to a new building soon. Also the visiting policy is one visitor in the room at the time, and up to 5 visitors out at the pati... read more

Business response:

Hi Monica, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com. 

Joanne G.'s profile image
Joanne G. 
rating
5 years ago

Clean,friendly and caring staff. From my dealings with my case manager to room attendants, all were very professional. I had three hours of therapy a day. Meals were good considering it was hospital food. I never went hungry. PT staff pushed but also took into pain level. I had bilateral knee replacement. 

Joanne G.'s profile image
Joanne G. 
rating
5 years ago

Clean,friendly and caring staff. From my dealings with my case manager to room attendants, all were very professional. I had three hours of therapy a day. Meals were good considering it was hospital food. I never went hungry. PT staff pushed but also took into pain level. I had bilateral knee replacement. 

Lisa M.'s profile image
Lisa M. 
rating
5 years ago

as at a rehab department in a large, well-respected hospital for 3 weeks some years ago. Therapy was random and never was as long as one hour per day, total. I was fed "chicken loaf' DAILY. I was never told if I was making progress or even if they had figured out what caused the symptoms I was having. Staff members compared notes only once a week. Therapy was only adjusted after having been discussed at a staff meeting. I think I gave the place 2 stars, max. When I had a knee replacement two weeks ago, I was originally s... read more

Business response:

Thanks for entrusting us with your care, Lisa. We're happy that you had such a good experience! 

Lisa M.'s profile image
Lisa M. 
rating
5 years ago

as at a rehab department in a large, well-respected hospital for 3 weeks some years ago. Therapy was random and never was as long as one hour per day, total. I was fed "chicken loaf' DAILY. I was never told if I was making progress or even if they had figured out what caused the symptoms I was having. Staff members compared notes only once a week. Therapy was only adjusted after having been discussed at a staff meeting. I think I gave the place 2 stars, max. When I had a knee replacement two weeks ago, I was originally s... read more

Business response:

Thanks for entrusting us with your care, Lisa. We're happy that you had such a good experience! 

Barbara B.'s profile image
Barbara B. 
rating
5 years ago

I spent a week here after a major back surgery, and I couldn't be happier with the care I received. The OT and PT were very targeted at my ability to care for myself, and the nursing/medical care kept me comfortable and prepared to optimize my therapy. This is an excellent facility for recovery from many types of physical challenges. 

Business response:

Thanks for entrusting us with your care, Barbara. We're happy that you had such a good experience! 

Barbara B.'s profile image
Barbara B. 
rating
5 years ago

I spent a week here after a major back surgery, and I couldn't be happier with the care I received. The OT and PT were very targeted at my ability to care for myself, and the nursing/medical care kept me comfortable and prepared to optimize my therapy. This is an excellent facility for recovery from many types of physical challenges. 

Business response:

Thanks for entrusting us with your care, Barbara. We're happy that you had such a good experience! 

sherri d.'s profile image
sherri d. 
rating
5 years ago

No one wants to go to a rehab facility especially right now during COVID but as rehabs go this one was great for my husband and my family. It was clean and the staff was friendly. My husband suffered from a stroke several weeks back and after being in ICU and the hospital for 7 days he was finally transferred to Encompass. This was no easy task as our insurance wanted to send my 52 year old otherwise healthy husband to a nursing home against everyones recommendation. What he really needed was intense therapy to get him b... read more

Business response:

Thanks for entrusting us with your husband's care, Sherri. We're happy that we could help him on his road to recovery! 

sherri d.'s profile image
sherri d. 
rating
5 years ago

No one wants to go to a rehab facility especially right now during COVID but as rehabs go this one was great for my husband and my family. It was clean and the staff was friendly. My husband suffered from a stroke several weeks back and after being in ICU and the hospital for 7 days he was finally transferred to Encompass. This was no easy task as our insurance wanted to send my 52 year old otherwise healthy husband to a nursing home against everyones recommendation. What he really needed was intense therapy to get him b... read more

Business response:

Thanks for entrusting us with your husband's care, Sherri. We're happy that we could help him on his road to recovery! 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Tustin

How is Encompass Health Rehabilitation Hospital of Tustin rated?

Encompass Health Rehabilitation Hospital of Tustin has a 4.3 star rating with 296 reviews. 

When is Encompass Health Rehabilitation Hospital of Tustin open?

Encompass Health Rehabilitation Hospital of Tustin is open now. It is open 24/7.