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I stayed at Encompass Tustin for 9 days in October 2021 after major spine surgery. (L 2-3-4-5 fusion with lamenectemy and spacers) I am entirely grateful for the TLC and encouragement I received from the staff. 24 hours of on the spot courteous, friendly, fun, professional, experienced correct nursing care. 3 hours per day of combined OT/PT was helpful in many ways. They had me very active from the first day (4 days post-op). I never would have known what I was capable of so early on. The experience helped me to better work ... read more
I stayed at Encompass Tustin for 9 days in October 2021 after major spine surgery. (L 2-3-4-5 fusion with lamenectemy and spacers) I am entirely grateful for the TLC and encouragement I received from the staff. 24 hours of on the spot courteous, friendly, fun, professional, experienced correct nursing care. 3 hours per day of combined OT/PT was helpful in many ways. They had me very active from the first day (4 days post-op). I never would have known what I was capable of so early on. The experience helped me to better work ... read more
My mom was admitted to this rehab facility for over 3 weeks from having a brain hemorrhage stroke. The nurses and therapists were very nice and helpful. They took the time to work with my mom and supported her through therapy. As for the facility, my mom started off with a private room and then was moved into a double. The rooms were crammed and didn't have much privacy. But the rehab center is moving to a new building soon. Also the visiting policy is one visitor in the room at the time, and up to 5 visitors out at the pati... read more
Business response:
Hi Monica, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com.
My mom was admitted to this rehab facility for over 3 weeks from having a brain hemorrhage stroke. The nurses and therapists were very nice and helpful. They took the time to work with my mom and supported her through therapy. As for the facility, my mom started off with a private room and then was moved into a double. The rooms were crammed and didn't have much privacy. But the rehab center is moving to a new building soon. Also the visiting policy is one visitor in the room at the time, and up to 5 visitors out at the pati... read more
Business response:
Hi Monica, we're sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you'd like to share additional details, please email us directly at feedback@encompasshealth.com.
Clean,friendly and caring staff. From my dealings with my case manager to room attendants, all were very professional. I had three hours of therapy a day. Meals were good considering it was hospital food. I never went hungry. PT staff pushed but also took into pain level. I had bilateral knee replacement.
Clean,friendly and caring staff. From my dealings with my case manager to room attendants, all were very professional. I had three hours of therapy a day. Meals were good considering it was hospital food. I never went hungry. PT staff pushed but also took into pain level. I had bilateral knee replacement.
as at a rehab department in a large, well-respected hospital for 3 weeks some years ago. Therapy was random and never was as long as one hour per day, total. I was fed "chicken loaf' DAILY. I was never told if I was making progress or even if they had figured out what caused the symptoms I was having. Staff members compared notes only once a week. Therapy was only adjusted after having been discussed at a staff meeting. I think I gave the place 2 stars, max. When I had a knee replacement two weeks ago, I was originally s... read more
Business response:
Thanks for entrusting us with your care, Lisa. We're happy that you had such a good experience!
as at a rehab department in a large, well-respected hospital for 3 weeks some years ago. Therapy was random and never was as long as one hour per day, total. I was fed "chicken loaf' DAILY. I was never told if I was making progress or even if they had figured out what caused the symptoms I was having. Staff members compared notes only once a week. Therapy was only adjusted after having been discussed at a staff meeting. I think I gave the place 2 stars, max. When I had a knee replacement two weeks ago, I was originally s... read more
Business response:
Thanks for entrusting us with your care, Lisa. We're happy that you had such a good experience!
I spent a week here after a major back surgery, and I couldn't be happier with the care I received. The OT and PT were very targeted at my ability to care for myself, and the nursing/medical care kept me comfortable and prepared to optimize my therapy. This is an excellent facility for recovery from many types of physical challenges.
Business response:
Thanks for entrusting us with your care, Barbara. We're happy that you had such a good experience!
Encompass Health Rehabilitation Hospital of Tustin has a 4.3 star rating with 305 reviews.
Encompass Health Rehabilitation Hospital of Tustin is open now. It is open 24/7.