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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Had the pleasure of speaking with ********* *********. My vehicle that was covered through Endurance was involved in a total loss and I transferred my coverage to my second vehicle. The whole process was effortlessly completed. Shes an asset to Endurance and was an incredible pleasure to speak with.
I can't remember her name but is a great communiater and is great getting across to me making it under and answering all my questions. Sincerely,
Answered my concern very quickly. No long wait time awaiting response to my call!
Talked with Nef today. Very pleasant and professional. I had some question's about the Agreement Information. There is an Agreement Policy Price listed for over $4000. I was worried I was being charged that large amount. I was not told initially that this line item was not a loan at all, it does not require a credit check, and I am not on the hook for the total Policy Price. *** assured me I will only be charged for the portion I use. Nef did great, he answered several questions and was patient. He deserves a raise or reward... read more
I spoke to ******** and she went out of her way for me with all the questions I had and it was greatly appreciated very happy to have a representative that knows her job
******* *. Did amazing, helping me over the phone, she directed me to and through the correct information, regarding my policy , updated from the old info to the new info. And I was left feeling very accomplished in my pursuit to get the accurate info over to my mechanic , Thanks again, ******* *.
She made it easy to get the business done , She also was Nice and professional taking care of Her customer.
I Spoke With Ms. ********* , I Called In To Cancel The Policy She Explained To Me Why The Policy Is So Great!!! & Why I Should Keep Working With Endurance. She Was Very Respectful & Display Very Disciplined Patience While Working With A Customer, Great ******* Look Forward To My On Going Business Relationship With Endurance.
I had a issue with the process of canceling my warranty and ****** was very informative and helpful, got my questions answered she went above and beyond.
Business response:
Hi, Indi.Thank you for sharing your feedback. We're glad to hear our *** was informative, helpful, and went above and beyond to answer your questions during the cancellation process. We appreciate you taking the time to recognize her efforts! - Endurance
Endurance Warranty Services has a 4 star rating with 35,353 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.