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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great process, called Endurance and asked them to walk me thru a claim. My AC stopped working. They found me a repair shop i felt very comfortable with because they had did repairs for me in the past. I took my truck in. Shop called me back the next day with diagnosis, parts, and price. All went really well and smooth. Thank you!
Business response:
Hi, ******. Thank you for sharing your experience. We're glad to hear your claim was accepted and the repair was completed with great results. We appreciate your trust in Endurance and your feedback.
I have used my Endurance program for the first time in two years. I was surprised to find out that some of the work I needed was not covered. I would suggest that you READ your policy and not assume coverage by commercials. There are different levels of service. I was not aware of this fact. However; the customer ********************** was outstanding! ****** ****- Service Manager took time to review my policy next to a level above and help me to understand the differences. It was an un-rushed process, but worth the time and... read more
Business response:
Thank you for sharing your experience, *********. We appreciate your feedback and are glad to hear that our *** took the time to thoroughly review your coverage options and help provide clarity regarding your policy. We understand how important it is to have a clear understanding of coverage, and we're pleased that his professionalism and dedication made a positive impact.
********* ********* was fantastic. She went over the entire contract pointed out the perks and sent me an email copy of my contact as well as a paper copy. *** ********* went over and above and I truly appreciate it!
After getting endurance I read bad reviews on the company and was skeptical if I ever needed to file a claim. The time eventually came where 2 of my rear wheel bearings went out and the air-conditioning compressor. I filed a claim and took my car to the shop the next morning. It took 2 days to fix but endurance paid for everything ($2,200 dollar bill) except the 100 dollar deductible. No problems no hassles and as for me I definitely recommend the company to others...
Very impressed with *******, my account manager. Explained the entire process and why they are the highest rated company in the industry. Was not pushing unwanted service and helped me get the best package for my *** 8 series. Looking forward to working with them and the great customer **********************.
Business response:
***, we're happy to hear that you had a great experience! We're glad our *** was able to explain your coverage options and get the best plan for your vehicle. We're here for you anytime!
This is the best way to protect your vehicle from severe breakdowns, and protect your pocket at the same time. They had full disclosure about my options and coverage. There were no hidden fees, it was a simple flat rate monthly, and simple to understand. Best money I ever spent, especially considering I have a foreign ***** with a 5.2L V10.
Customer ********************** skills was excellent. Answered each and everyone of my questions for me. Thank you.
Business response:
Hi, **********. Thank you for rating your experience with us so highly!
Very pleasant helpful customer **********************. Enjoying the peace of mind that my vehicle is covered
Business response:
Hi, ****. We're so grateful you took the time to share your feedback. It's our pleasure to serve customers like you.
The agent I spoke to was very efficient and pleasant.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 35,352 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.