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Epiphany Dermatology
- Dermatologists
- Las Cruces, NM
About this business
Location details
141 N Roadrunner Pkwy STE 228, Las Cruces, NM, 88011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You were running 45 minutes late on my appointment.
Business response:
We sincerely apologize for the delay to your appointment. We understand how valuable your time is and are working to improve so this doesn’t happen again. Thank you for your patience and feedback.
The doctor truly listens for my concern, I notice he research some of my challenges, as we are all unique. All staff are hard at work, great management skill, and all staff are so kind. Great setting. In and out. Thank You
Great. Dr. Holbrook was very thorough and pleasant.
Answered all my questions and treated a number of AKs that were not planned for in advance.
Over an hour and a half wait to see the doctor. But that seems to be American Healthcare now. Sadly. And Dr. KERNER IS THE BEST DERMATOLOGIST IN Las Cruces. The city needs more doctors.
Personable, knowledgeable and gentle, while being thorough. I could not ask for better!
Very rushed, Dr spent maybe 5 minutes with me. Didn't feel listened too. I have been seeing him for 4 years and I feel like just a number. One appointment to the next is never the same and I plan what meds I need.
Business response:
Thank you for your feedback. We’re sorry to hear that your recent visit felt rushed and that you didn’t feel fully heard. That’s not the experience we want for our patients, especially someone who has been with our practice for four years. We take concerns about communication and continuity seriously and would appreciate the opportunity to speak with you directly. Please contact our office and ask to speak with our office supervisor so we can better understand your experience. We truly value the trust you’ve placed in us.
Professional staff and Doctors great experience.
Business response:
Hi, Scott. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
You never know where they are going to send your prescriptions even after you tell them 3 or 4 times. It’s happen to me more than once…..
Business response:
We’re sorry to hear this has happened more than once, especially after you confirmed your preferred pharmacy multiple times. We understand how frustrating that must be. Please contact us so we can review your account and make sure this is corrected right away. We appreciate your feedback and the chance to make it right.
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 4,572 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 8:00 a.m.