Eric Moss of Mutual of Omaha Mortgage

Business response:

I'm sincerely appreciative of your feedback, Tammy. I'm thrilled to know that I was able to guide you smoothly through the process. Ensuring my clients have a clear understanding of each step is a top priority for me. I'm glad to hear that you felt reassured and that we could get the loan approved together. Your recommendation to friends and family means a lot. If you ever need assistance in the future, don't hesitate to reach out. Thank you once again for choosing Mutual of Omaha Mortgage, and for the excellent review. 

Business response:

I'm delighted to hear that you found the process helpful, Marvin. Ensuring you are updated and informed is extremely important to us at Mutual of Omaha Mortgage. Your positive feedback and 5-star rating mean a lot and I'm truly grateful for your trust. I'm here to assist you anytime you need. 

Business response:

I greatly appreciate your kind words and the time you took to share them, Barbara. It was a pleasure to assist you in your journey. Your satisfaction is my top priority, thus I'm happy to know that you had a positive experience. Feel free to reach out any time if you need my help in the future. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

I appreciate your honest feedback, Casandra. I'm thrilled to hear that your experience with Mutual of Omaha Mortgage has met your high standards, and it was my pleasure to help guide you through the process. Your 5-star rating means a lot to me. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us for your mortgage needs. - Eric Moss 

Business response:

I am truly grateful for your kind words, Christina. Your satisfaction is my top priority and it's always rewarding to hear such positive feedback. Thank you for choosing Mutual of Omaha Mortgage and for recognizing my efforts. If you need further assistance in the future, please don't hesitate to reach out. 

Business response:

I'm really pleased to hear of your positive experience, Donovan. It's of utmost importance to me that my customers don't feel rushed or pressured, and that everything is transparent from the get-go. I'm delighted to know that I was able to offer you such service. Thank you for choosing Mutual of Omaha Mortgage and for your five-star review. I hope to work with you again in the future. Best, Eric Moss. 

Business response:

I'm extremely glad to hear that you rated your experience with us at Mutual of Omaha Mortgage as 5 stars, Mary. Your friendly words mean a lot to me and the entire team. We strive to provide the best service possible, and your feedback helps us do just that. Thank you for your support and don't hesitate to reach out if you need our services in the future. 

Business response:

I'm glad to hear that you found our process to be easy and convenient, Tracy. Here at Mutual of Omaha Mortgage, we strive to make our customers' experiences as seamless as possible. However, I see that we did not quite meet the 5-star experience you deserved. I would appreciate any additional feedback you might have to help us improve. Please feel free to reach out to me directly. Thanks for taking the time to leave a review. 

Business response:

Thank you for the 5 stars, Clayton! It was great to work with you. I'm glad it went well. Mutual of Omaha Mortgage appreciates your kind words.