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Erie Home
- Roofing
- Louisville, KY
About this business
Since 1976, Erie Home has manufactured, supplied, and installed the best-performing roofing on the market. By providing ironclad warranties and convenient financing, we ensure that every homeowner we work with receives top quality service and value for their homes and properties. Erie Home professionals are the roofing company of choice in the greater Louisville, KY area. Whether you need roof inspections or roof damage repair services, Erie Home has been the go-to roofing contractor for nearly 50 years because of our attent... read more
Location details
10400 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service from the first call through the final completion!
Business response:
Hi, Amanda. We appreciate the kind words and are glad we could provide you with a positive experience!
The sales rep was very nice and did an excellent job selling the product. We were told that the roofing team would be experienced and insured. That however was not the case. They were all no older than 20 except for 1 guy! There was also a language barrier as none of the workers spoke English.
Business response:
Hi, Jonathan. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
Everyone involved thoroughly communicated what was being done and stuck with the timelines they gave me. The work was well done and they showed incredible respect for me and my property.
Business response:
Hi, Audrey. Your feedback is highly appreciated. Thank you for the review!
Quick and professional. Pricey but I am satisfied
Business response:
Hi, Patrick. Thank you so much for leaving us an A+ review!
Your representatives and workers were very good in what they did the sales rep told me about the product told me what would be done and how it work and what they'd have to do the men that came and put the roof on did their job the only break they took was for lunch they cleaned it up when they went to leave took all the scrap picked up things and then later on a rep came out and walked around my house as we looked at the roof and asked questions and answer them and I think they did a good job
Business response:
Hi, Robert. We are thrilled to learn that you had a positive experience with us!
Everyone has been a pleasure to work with. The only negative has been the cost.
Business response:
Hi, Leigh. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive!
Complete service! From the free estimate to the after installation inspection we received the best service. Sean and Will were very informative and helpful providing us with all the information we needed to make our decision. Avery was awesome and got our materials ordered quickly and our roof installation scheduled within a week. The installation team operated like a well oiled machine! They started at 8 am and were done by 4pm. They were courteous and cleaned up before they left. Overall we are very satisfied with o... read more
Business response:
Hi, Maria. These words go a long way, it motivates us to work even harder, thank you for the review!
The turnaround time was really good. The crew worked well together and had the job done in one day, including cleanup. My roof looks great and will outlive me for sure!
Business response:
Hi, Terry. Thank you for taking the time to submit a review, we really appreciate it!
The sales rep was very knowledgeable, the job supervisor was very professional and kept me informed during each process of my roof. The workers showed up exactly when they said they would and worked all day in very cold weather. Clean up was excellent. The negatives would be they messed up my chimney when replacing the flashing.
Business response:
Hi, David. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive!
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.9 star rating with 301 reviews.
When is Erie Home open?
Erie Home is closed now. It will open at 8:00 a.m.