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2215 E Waterloo Rd, Akron, OH, 44312, United States
Get directionsI purchased a home built in 1951. It didn't take very long before torrential rain entered the basement causing havoc. A friend gave me Erie Home contact, which I called. A representative came out, spent quite a bit of time inspecting the basement, inside and out. My problem was caused from ground water. A crew of 4 men arrived last Wednesday, and worked diligently through Friday, to dig a trench inside th basement walls, on all 4 sides. They removed the existing soil, installed black tubing, then gravel, which runs to a sum... read more
Business response:
Hi, Reva. We are thrilled to learn that you had a positive experience with us!
2 salesmen came to our house to look at our basement. They gave us a price to repair our basement and expected us to sign right there. You don't make a decision spending that kind of $$$ right there. The one salesman couldn't understand why my wife wouldn't sign right there. She basically had a panic attack because of the salesman not taking her response of I'm not signing anything tonight. Very inconsiderate and unprofessional. Will not be doing business with Erie.
Business response:
We are disappointed to hear about your experience with our salesmen. Please excuse any inconvenience caused by their behavior. We value your feedback and will address this issue internally. Thank you for bringing this to our attention.
Erie Home Basement Solutions has a 4.5 star rating with 82 reviews.
Erie Home Basement Solutions is open now. It is open 24/7.