ExperiGreen & Organic Turf

Russ S 

on BBB

2 years ago

Terrible service, techs who do nothing to solve issues, a year and a half later, fired. I miss the service from *******. The weeds only got worse every month with Experigreen.. 

Erika M 

on BBB

2 years ago

I am very disappointed and dissatisfied with this company. I used this service beginning April 2023. I noticed few weeks after my first lawn application that one of my bushes in the front of my house that use to be very green is now a very bright reddish Brown I looked at the **** and through the **** to see if there was some sort of fungus on it that killed it there was not then I remembered that the only thing that had been done was the lawn application from this company before I called this company to notify them that I b... read more

Mindy B 

on BBB

2 years ago

********* Branch. **** called and I explained our situation with our current lawn service provider and he repeatedly made promises they were so much better! They came and the first service was great! However on the next they did not call ahead as agreed upon, no one was home to open our back gate for access, so the front yard was treated and when I asked about the back yard, because we were immediately charged for a full service, they told me that the technician said he climbed the fence to gain access. we have 3 cameras and... read more

Crystal N 

on BBB

2 years ago

This business automatically renewed my account without asking or informing me for the second year in a row. Last year when this situation occurred, I expressed my intent not to have this happen again and they said ok. Yet again, this year they came to my house, serviced my grass, and charged me for it without my knowledge. When I called customer service to inquire why I had received a bill, the rep stated that my account had been renewed. I asked if I had signed something giving them permission to renew my account and the re... read more

Carter J 

on BBB

2 years ago

From May 2022 when I began service with Experigreen, I had weed free and lush lawn of St Augustine grass. I wanted make sure the lawn stayed pristine and properly aeriated so signed up for the ********* essential package that totaled to $600 for the year. By the fall/winter of 2022, my lawn was invested with more weeds and crabgrass than how it was during the heat of the summer months. The weed killer also left massive dead spots all over my lawn that allowed weeds to grow. I paid my last bill of $222 over the phone with a r... read more

Thomas M 

on BBB

2 years ago

So from the start this company talks a good game lies directly to your face **** the wannabe manager killed my flowers with the hose. We told them my mother has cancer and to let ** no with a call but nothing like the great business they aren't ever going to be. Then argued on the phone that he knocked on the door when my 2 sons watched the entire process. 280 dollars for 2 house lol that was theft in my eyes. Please do not go thru them or let lower prices get you to go threw them I rate them zero stars for being a fraud! 

Jennifer C 

on BBB

2 years ago

I used another lawn care company for services in the past. This company was bought by Experigreen. I always had a contract. I had decided not to use Experigreen this year.They treated my lawn on 4/2/2023 without my authorization. I called immediately to discuss the matter. After getting the run around, I received an email saying I would get a refund. Additionally a sales person called me and said Id get a refund. I have not received one.I called again today and was told I wasnt getting a refund; upper management is refusing ... read more

Pamela M 

on BBB

2 years ago

A representative called my home this morning and told me he was here at my house to service my lawn care. I canceled this service two years ago and have informed this company on several occasions that I do not require their services. I was told by the person on the phone that they would keep coming by unless I called the company. Called the company for what. I did not order the services and I canceled services at least two years ago due to damage to my lawn. An expensive arrogation or arreation process left my lawn even more... read more

nona p 

on BBB

2 years ago

I contracted with this company in 2022. I had a lot of problems with burn spots from overtreatment which have not recovered. Consequently, I cancelled my service with them and contracted with a different company. Experigreen showed up to my house last week and treated my lawn WITHOUT MY PERMISSION OR A CONTRACT, even though I cancelled by phone 2 times...last year and in 2023 when they called in February to make me an offer for this spring. Be careful...if you once had a contract, you may still have a contract!