.png)
This profile has been claimed by the business owner or representative.
ExperiGreen & Organic Turf
- Lawn Services
- West Chester, OH
About this business
Location details
9881 Crescent Park Drive, West Chester, OH, 45069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying to contact them, on behalf of my father for several days, with no luck! Even this morning, I have been on hold for over 20 mins. They send a text, which you cant reply to and give you a bogus number to contact them back! Such poor customer service!! Here is the text with a bad number!! We're sorry, this number is not monitored by our team.For support, please contact us at 844-394-xxx Reply STOP to opt-out.I left a message for a call back and never got it, instead you did an application we didnt want at the... read more
0 star option. I signed up for service and got no documentation or schedule of my services. They just came whenever they pleased and I was charged $48. After a time, I noticed it went up to $50 - no notification, no notice. Then I see a random $168 charge. No notification, no notice. I call to see what the charge is and the say its the normal charge plus some service I never agreed to have done this year. They are corrupt. They sign you up and intentionally turn off notifications or calls and dont disclose your services to y... read more
I signed up with ********************** in 2023. They were sold and became ExperiGreen. I decided to go with a different lawn care company in 2024. ExperiGreen called me in February to ask if I wanted to renew and I informed them that I was going with a different lawn service in 2024. ExperiGreen still came out in late March 2024 and did a service on my property without any verbal or written agreement. I was not home at the time of the treatment. When I called to dispute the charge for the service, they refused to waive the ... read more
Business response:
*****, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to day to discuss these concerns further with you. Please let us know if you have any further questions, thank you.
This company is horrible to do business with. They said they come out and treated the yard which our security cameras show they did not treat the yard but they bill anyway.. we told him we want to cancel service and they come back out and do another treatment and send a bill for something we did not ask for.
Business response:
****, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to day to discuss these concerns further with you. Please let us know if you have any further questions, thank you.
This service didn't help our yard at all. It was a waste of money and cancelling the service is a nightmare. We've been trying to cancel it and we keep getting the run around. They redirect us to sales or they tell us they can't do it. It's very frustrating. I don't recommend them at all.
This company is very unprofessional! I have called for the pasted three weeks to have a manger to come out and nothing. ***** the lawn care specialist was suppose to call when he was on his way, and would like a communication Ive never received the phone calls. My lawn is supposed to be treated for weeds and the weeds are continue to grow back. We have something called box grass in our yard and they were supposed to come back to treat that as well. Still waiting for appointment. Decided to cancel my account today after speak... read more
Business response:
*****, thank you for your feedback. We apologize for your frustration. We see a member of management will be coming to your home today to access your concerns and treat weeds. If you have any additional questions or concerns please do not hesitate to contact us, thank you!
Terrible service, techs who do nothing to solve issues, a year and a half later, fired. I miss the service from *******. The weeds only got worse every month with Experigreen..
I am very disappointed and dissatisfied with this company. I used this service beginning April 2023. I noticed few weeks after my first lawn application that one of my bushes in the front of my house that use to be very green is now a very bright reddish Brown I looked at the **** and through the **** to see if there was some sort of fungus on it that killed it there was not then I remembered that the only thing that had been done was the lawn application from this company before I called this company to notify them that I b... read more
Business response:
*****, thank you for your feedback. We apologize for your frustration. After reviewing your account we can see the application that was applied to your property on 5/22 was a fertilizer only application which would not cause this plant to die. When our service manager came out to take a look at this **** after you contacted us on 7/7 he observed the identical plant next to it being in normal health. If there was any damage from the fertilizer we applied it would of spread to both plants not just one. We understand your frust... read more
********* Branch. **** called and I explained our situation with our current lawn service provider and he repeatedly made promises they were so much better! They came and the first service was great! However on the next they did not call ahead as agreed upon, no one was home to open our back gate for access, so the front yard was treated and when I asked about the back yard, because we were immediately charged for a full service, they told me that the technician said he climbed the fence to gain access. we have 3 cameras and... read more
Frequently asked questions about ExperiGreen & Organic Turf
How is ExperiGreen & Organic Turf rated?
ExperiGreen & Organic Turf has a 4.6 star rating with 2,631 reviews.
When is ExperiGreen & Organic Turf open?
ExperiGreen & Organic Turf is closed now. It will open tomorrow at 8:30 a.m.