This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Richmond, VA
About this business
Location details
5202 W Broad St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I have rented a storage unit at Extra Space Storage for over 6 years. Dana and Valerie were incredibly friendly, professional and helpful today. After being unable to locate my keys, they worked for almost 1/2 hour to get the storage door opened. It was incredibly hot and humid outside, yet they were determined to help me get inside! Thanks so much!
Business response:
Thank you for being a loyal customer, Daniel! We're glad Dana and Valerie were incredibly friendly, professional, and helpful. Stop by our office if you need assistance or have any questions.
I came into the office to inquire about storing some things and Sheree made it very easy for me. She answered all my questions and was able to guide me to the correct size unit I need.
Business response:
Hello, Jovon. Thank you for the review. We're so glad Sheree could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage.
Mooooving??? Cleaned out that cluttered attic? Have a stash of collectibles? Think out of the box! This space is for you! Our family has been using this storage facility for years! I can barely count the moves we've helped with and used these storage units! The front desk staff, especially Brian, was very helpful and efficient. They carry moving and storage items, boxes, bubble wrap, tape, wrapping paper, locks, etc. I've purchased oodles of supplies here. The inventory is always well stocked and the sizes of the b... read more
Business response:
Hello Maria. Thank you for the 5-star review! We're so happy to hear you and your family chooses to rent with Extra Space whenever you are needing storage! Thank you for being loyal customers. We are grateful to have you storing with us. Our team will continue to work hard to meet your storage needs and provide a clean facility. As always, if you need anything else just give us a call at 888-STORAGE!
Everyone here was very friendly and helpful. Quick and easy storage unit sign up at a reasonable price. I definitely recommend!
Clean and secure. Tammie, the lady who helped me, was professional and friendly as well as knowledgeable.
The staff was as friendly and helpful as could be. I would definitely recommend this location to anyone looking for a clean, secure place to store their belongings.
I found what could have been a difficult cross country process very automated and easy. Our daughter goes to school out of state, and I completed the registration process locally for her so she could store her car over winter break near the campus. The unit was clean, and the staff was friendly and very helpful. I will definitely use this facility to store her possessions over the summer and when she studies abroad rather than ship her stuff home.
The storage facility on a whole is very clean, well kept and secure. I must not forget the amazing helpful staff... I can rest assured knowing my belongings are safe and the place is well maintained..
Very helpful in getting me in. it was late in the day, he took every chance to save me time and money , he was polite very forthcoming with rules and all needed information. I will certainly refer people when asked.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,004 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.