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Extra Space Storage
- Self Storage
- Atlanta, GA
About this business
Location details
660 Edgewood Ave SE, Atlanta, GA, 30312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Looking for storage space for your most precious items can be a daunting and stressful experience. However, from the moment I contacted Extra Space Storage for a quote to the day of my move-in, I received nothing but exceptional customer service. On moving day, I realized that the unit I had reserved wouldn't accommodate all of my belongings. Store Manager Jalena D. went above and beyond to help. She quickly found an additional unit--conveniently located directly across from my original one--and walked me through the entire... read more
Extra space on 5027 Hixson Pike was purchased by another company and Extra Space is managing the location. The units across from me and beside me came opened. I've been at these units for several years. When it was owned by a different company. I seen the new manager and the assistant manager wiping down the walls inside with hand towels and cleaning solution. The inside of those units looked brand new. The new mangers got the job in February and he's making big improvements to the property. He was working here off and on fo... read more
Business response:
We're happy to hear about the positive changes you've noticed at our location. Thank you for sharing your experience! We're glad that you've observed the hard work our new management team has been putting in to improve the facility. It's great to know that you've seen them cleaning the units and making the property look better. We appreciate your feedback on our competitive rates and the friendly attitude of our staff. Your long-term tenancy and honest review mean a lot to us, and we're pleased that you enjoy coming to your ... read more
You all of doing a AWESOME job keep up the good work. Thank you for the support that you all have given to me. You all was here when I needed tha help the most so once again thank you for your service
Business response:
Thanks for sharing your positive experience, Veronica. We're committed to being your go-to stop for all your local storage needs! Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.
Brittanie Smith helped me pick a great unit! I also love how clean the facilities were, especially during these Covid times. She informed of all the safety measures that Extra Space Storage has put in place to keep customers and the employees safe! She was EXCELLENT, and very informative!
Business response:
Hi Onassis, thank you for taking the time to leave a review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittanie! Our team is here to serve you, so give us a call at 888-STORAGE if you need any future assistance.
As storage places go, this one is fine except the price is outrageous! I've had 2 units at different times here, and both times, after 6 months they raise the price pretty significantly. This last time I got a notice they were raising the price to $205 for 10x10. Moved out immediately! We had the unit for about a year when we got that notice. But, just be prepared...
Business response:
Hi Lauren, we know that providing customers with convenient, secure and professional storage at an affordable price is important. Our team continually reviews our competition's offerings in order to deliver you a valuable solution for storing your belongings. We appreciate you choosing Extra Space Storage and taking the time to provide your feedback. If there is anything we can do to improve your experience, please give us a call at 888-storage.
I just rented a space at Extra Storage on Edgewood. Susie was so helpful and friendly. It was an easy process to get set up, and after showing me the 1st unit that had a smaller door than I needed, Susie showed me another unit that works just fine. I appreciated the time and individual service she was able to provide.
We just moved from one storage place to this one. WOW! What were we thinking this past year keeping our stuff in that dungeon. We love how light the halls are, clean and shiny. Friendly staff. Accessible! Great spot!
I had to organize a move from across the country into this Extra Space storage location and everything about my experience was great. I reserved a space through the easy to use website. Since I would not be on hand to execute the contract, the manager Joe recommended I go to an Extra Space facility near me in California to set everything up. The manager in California did the contract in 10 minutes, called the Edgewood location and coordinated directly with them. Super smooth! The move-in day went smooth too. Now my things ar... read more
After renting a unit at this Extra Space Storage location for several months, I think more affordable options, for the same amenities, exist. Things that prospective renters should know: **** I. SPACE & LAYOUT Sizes include the following: 4x5, 5x5, 5x10, and 7x10. Small lockers also exist, but I don't know the dimensions of those. I had the 7x10, and I had no problems with the actual space. I appreciate how well-lit the place is, although, like what Ben G wrote, someone needs to change that terrible radio station. Pop music ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 895 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.