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Extra Space Storage

4.9

About this business

Location details

2005 Trout Rd, Annapolis, MD, 21401, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9953 reviews
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Wendy Knepper Hallett's profile image
Wendy Knepper Hallett 
recommend  Recommended
2 weeks ago

The facility on General's Highway in Annapolis has an incredibly helpful staff. 

Chuck Ecklin's profile image
Chuck Ecklin 
recommend  Recommended
3 weeks ago

Great service! Helpful customer service 

Business response:

Thank you for sharing your experience, Chuck! We genuinely admire your positive feedback. 

Pattie ONeill's profile image
Pattie ONeill 
recommend  Recommended
2 months ago

Just opened my new storage account. Stephen was amazing thorough and kind. He worked to make everything easy and make sure that I had all of my needs met. Best experience I’ve ever had with storage rentals in the Annapolis area!! 

Business response:

We are thrilled to hear that Stephen made your storage rental experience amazing! His thoroughness, kindness, and dedication to meeting all your needs truly exemplify the level of service we strive for at Extra Space Storage. We're so glad you found it to be the best experience you've had with storage rentals in the Annapolis area. Thanks for choosing Extra Space Storage, and we look forward to serving you throughout your storage journey with us. 

Chuan Chuan's profile image
Chuan Chuan 
recommend  Recommended
5 months ago

Always a great experience with Extra Space Storage at 2005 Trout Road in Annapolis. Both my daughter and I have rented at this locations during her in-state/out of state moves and while reorganizing the home. Amber and Stephen have consistently provided outstanding customer service. Friendly and professional, and willing to go the extra mile to make a sometimes stressful situation better-I what they do. When considering a storage location to meet your urgent and long terms needs, call Extra Space Storage first. 

Business response:

Thank you for your positive feedback! We are delighted to hear about your great experiences at Extra Space Storage, especially at our 2005 Trout Road location in Annapolis. It's wonderful to know that both you and your daughter have found our services helpful during moves and home reorganization. We're particularly pleased that Amber and Stephen have consistently provided outstanding customer service, going the extra mile to make potentially stressful situations better. Their friendly and professional approach is exactly wha... read more

Jeff Ezell's profile image
Jeff Ezell 
recommend  Recommended
5 months ago

Excellent service and very helpful staff, truly a joy to deal with! 

Linda Thomas's profile image
Linda Thomas 
recommend  Recommended
6 months ago

Manager at Extra Storage on Housley Road in Annapolis was very knowledgeable and helpful. 

Tiffany Hartlove's profile image
Tiffany Hartlove 
recommend  Recommended
8 months ago

I love extra space storage. Been using on and off for years. Excellent customer service and pricing! :) 

Business response:

Thanks for your positive feedback, Tiffany! We are privileged to have you as a customer and appreciate your kind words about our customer service and pricing. 

Great Harvest Annapolis's profile image
Great Harvest Annapolis 
recommend  Recommended
a year ago

Ladonies was great - didn’t have what we needed at her location but found what we needed nearby and got everything done quickly! 

Business response:

We're excited to hear Ladonies was able to assist you quickly! Thank you for sharing your experience. 

Elba Olivero's profile image
Elba Olivero 
recommend  Recommended
a year ago

Great customer service! Very helpful and knowledgeable. Helped me find the best unit and rate for my needs. Highly recommend! 

Business response:

We are overjoyed to hear that you had a great experience with our customer service team! Thank you for recommending us. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 953 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.