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Extra Space Storage
- Self Storage
- Northfield, IL
About this business
Location details
275 Northfield Rd, Northfield, IL, 60093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I'm a moving company owner and been to many storage unit facilities .Came here during the week and was greeted by Loyd. very helpful and serviceful man. thank you sir
Business response:
Thank you immensely for your kind words about Loyd's helpful service. We're pleased you had a positive experience at our facility, Luis and Maritza.
My son met Llloyd, and had nothing but good things to say about him. I had to speak with him about an issue and I couldn't agree with my son more. Lloyd was knowledgeable, kind and paitent. My dealing with personnel at this facility has always be stellar. The facility itself is always clean and in good order. If you need storage for just a short time or even for a long stay you will not be sorry.
Business response:
Your positive feedback is greatly appreciated. We strive to provide excellent service and a clean facility. It's wonderful to hear that both you and your son had such a positive experience with Lloyd - his knowledge, kindness, and patience truly reflect the level of service we aim to provide to all our customers. We're also delighted that you've consistently found our personnel to be stellar and that you've noticed our commitment to maintaining a clean and well-ordered facility. Whether customers need storage solutions for s... read more
Miguel provides the upmost professionalism and customer service. Would find it hard to go anywhere else for storage needs.
Great location, it is very clean, everyone is super helpful, it's safe and efficient!! We have used other storage spaces before and this was by far the smoothest one we have used.
Business response:
Thank you for your feedback, Alexia! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage whenever you need us.
Miguel was very friendly and helpful as I was trying to decide the proper size of the storage unit I needed. Grateful for his attentiveness and overall Friendly tone.
Business response:
Thank you for taking the time to leave your review, Christopher! We're so happy to hear our manager was able to make your rental process hassle-free! Give us a call at (847) 441-2641 if you need any future assistance.
There is a reason it isn't always easy to get a space here in Northfield. 1. The place is cleaner than any other store facility I have ever seen. 2. There are always carts to use for your movement in and out from your car to your unit. 3. There is Miguel, the most professional storage facility manager. He is pleasant, knowledgeable, and runs a tight ship. And finally, --there is excellent security with cameras all over the place. You may pay a little more, but if cleanliness, security and professional management are imp... read more
Business response:
Hi Kam, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Miguel. We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. If you ever need any help with your rental, come by the office or call us at 888-storage.
Helpful staff. Extremely clean facility. Reasonable rates.
Business response:
Thank you for your review, Maryanne! Providing renters with clean and reasonbly priced facilities and helpful staff is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up!
ExtraSpace in Northfield is excellent. The manager and office staff are very helpful and professional. This is the second time I have rented storage from them and am very pleased with the facility and service.
Business response:
Thank you, Laura. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
This facility is immaculate! Victor, the manager is so nice and attentive! I have several units here and would recommend this facility to anyone! Thanks so much for keeping all my things safe!
Business response:
Thanks for the awesome review, Kate! We work hard to meet the expectations of our customers, and we're happy to hear Victor hit the mark for you! Don't hesitate to stop by the office or contact us at (847) 441-2641 if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 827 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.