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Extra Space Storage - Baltimore, MD

5.0
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About this business

Store your belongings at Extra Space Storage on 6821 Eastern Ave in Baltimore, MD today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more

Location details

6821 Eastern Ave, Baltimore, MD, 21224, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,217 reviews
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Egbert H.'s profile image
Egbert H. 
on Birdeye

2 years ago

Venjo is highly professional and delivers excellent customer service. I would highly recommend this store for your storage needs. 

Business response:

Hello, Egbert. Thank you for the 5-star review! We're very happy Venjo could help. Call us at 888-storage if you have any questions or need assistance with your rental! 

elsayed e.'s profile image
elsayed e. 
on Birdeye

2 years ago

Love the place. Manager very nice. Five star! 

Business response:

Hello, Elsayed. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (410) 633-4331.  

Tonya C.'s profile image
Tonya C. 
on Birdeye

3 years ago

Quality service 

Shirley A.'s profile image
Shirley A. 
on Birdeye

3 years ago

Venjo Cruz the assist manager, provided exceptional customer service when we arrived until the completion of our rental. I felt very welcome and he always apologize for any time delayed. Thank you Venjo! 😊 

Business response:

Shirley, we are so happy to hear that Venjo could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If you need anything in the future, feel free to stop by or call us at 888-storage.  

Renetta C.'s profile image
Renetta C. 
on Birdeye

3 years ago

Location and great service  

Business response:

Hi Renetta, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (410) 633-4331 or stop by the office if you need anything!  

Ken B.'s profile image
Ken B. 
on Birdeye

3 years ago

First time renting a storage space ,went ok 

Business response:

Thank you for taking the time to leave a positive review, Ken. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up. 

Shimron B.'s profile image
Shimron B. 
on Birdeye

3 years ago

Good place to keep your things. Clean and amazing sraff. 

Business response:

Hi Shimron, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage if there is anything else we can do to assist you!   

Judith b.'s profile image
Judith b. 
on Birdeye

3 years ago

I was impressed with the onsite rep and how he was very professional and answered all my questions. He gave me all available sizes and rates as well as all policies including upgrade to a larger size unit should I need it. I would rate his customer services a 10 out of 10. Hands down. Thank you Judith Beloch 

Business response:

Hi Judith, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that our manager answered all your questions and gave you all the available sizes and rates. We're committed to providing excellent customer service. Stop by the office if you need anything.  

Ashley S.'s profile image
Ashley S. 
on Birdeye

3 years ago

Loved the customer service, Venjo was absolutely awesome, directed us to the unit, made sure it was the proper size and didn't need to upgrade, gave us he's card and I was able to contact with any questions. I plan on being a customer for awhile  

Business response:

Thanks, Ashley! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Venjo was able to provide that for you! If there is anything we can do for you, please let us know at 888-storage.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,217 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Friday at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com