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Extra Space Storage
- Self Storage
- Bedford, TX
About this business
Location details
3813 Airport Fwy, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Chrissy is as great to work with. Diligent follow up and prompt service l. It was a hot day and she came by a few times to check on me and see if I needed water or a cool place to sit and rest.
Business response:
Your positive feedback is appreciated. Thank you for sharing your experience with Chrissy.
I did everything online and it was WONDERFUL!! Tara was a huge help! She was patient, delightful and professional! She happily answered all of my questions and walked me through the entire signing of the lease online. I look forward to a positive experience with Extra Space Storage!
Business response:
Hi Kim, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kim! Don’t hesitate to call us at 888-storage if you need anything.
Dana at the Bedford Euless property helped me today and she was a blessing! I already had a unit but needed another fast!! Dana jumped right in and got me in a 10x10 and was done fast and efficiently! Thanks Dana!! You're the best!! I hate moving
Business response:
We think Dana is great too! Thanks for the positive review, Judy. Please stop by the office or contact us at 888-storage if you have any questions!
The service was quick and speedy Tora was very professional and made it a easy process I will always pick extra storage over any other storage.
Business response:
Thank you, Marshall, for the great rating! It's wonderful to hear you had a positive experience with us and that Tora was professional and efficient in helping you with your rental process. We want you to know that we are here to assist you with any further storage needs! Give us a call at (708) 390-8230 if anything comes up!
Thank you Tora for helping me find another unit! Wiley and Marie were wonderful. I'm so thankful
I reserved a unit online and did not hear back from anyone. So, I called and a pleasant lady assisted me with the process. Years ago I rented units but it was always in person. Personally I prefer that method but in time I believe online will be the wave of the future. When I went to the location Marie assisted me. She was super. My climate controlled spot was very clean. Reading the other reviews I am concerned about rates so time will tell.
Extra space storage was easy fast and reliable. I did everything online the only thing I had to do was pick up my keys. Any changes that have been made to the storage or any important information they have always called and kept me up-to-date. I highly recommend.
Business response:
We truly appreciate your review, Mesha. We are so happy to hear that we could accommodate you and provided a smooth rental experience all online. We pride ourselves on having a quick rental process with the help of our staff answering questions over the phone so we are glad to hear this went well for you! If you ever need anything don't hesitate to give us a call at 888-STORAGE or stop by the facility!
I tried 3 other places closer to where I live. All offices were closed during posted open hours. Nobody answered phones either and all lights off. One had sign said back at 10:00. I waited 15 mins after and thank goodness Extra space was my next stop. I called ahead and Tora answered right away. Confirmed she had the size I needed and I headed out. Nobody in office on arrival but sign explaining on property with phone number to call and let her know I was there. She was back in office within minutes. Facility is limite... read more
Business response:
Hi Cindy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!
Wow this place is amazing, the ladies in the office really go out of there way to make you feel comfortable. If your forgetful and accidentally leave your storage unit unlocked, they within a hour notice and let you know. This is amazing, and I think they should given raises for there attention to detail. Thank you!
Business response:
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Michael! Don't hesitate to reach out at 888-STORAGE if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,271 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.