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Extra Space Storage
- Self Storage
- Bedford, TX
About this business
Location details
3813 Airport Fwy, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedDuayne was polite, didn't mind all the questions. The units affordable and very clean. Moving was quick and easy
Business response:
Thank you for the excellent rating, Lekeitha! We're happy Duayne was able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
RecommendedPurchasing and moving in was a breeze thanks to the professional customer service of Tora and Robin. I will recommend ES to anyone!
Business response:
Thank you for the excellent rating, Savannah Mccollum! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
RecommendedVery friendly, fast and efficient
Business response:
Hi Wes, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.
Get ready to get your rent increased every 6 months. Not $40-$50 but $80.00. Never mind the pandemic. I moved from a North Dallas location to Bedford location. I was happy with the previous location but very disappointed with the Bedford location. They changed my sliding door and they didn’t bother to call me the day they did. So when I showed up on a Saturday early morning to get my equipment surprise you got a new door and I lost $1300.00. That day because I couldn’t work due to them locking me out. And, the office don’t o... read more
Business response:
Santiago, thank you for your feedback! We are sorry to hear about your negative experience with our rate increases. We strive to provide you with high-quality storage at an affordable rate so we are disappointed we have failed you. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. We strive to provide you with the customer service you deserve and would like a chance to make things right with you. Will you please give us a call at 888-storage to discus... read more
Brent Fleming at the Extra Space storage in Euless, Texas on Midcities Rd called the police on a tenant who had a unit there for no reason at all. Me and another mover was there to help her move. She was a black customer. and we are black movers there to help her move. Brent was upset because she told him he was being rude after he had her waiting in the hot sun 20 minutes. Brent told her if she didn’t like how she was being treated she could leave and told her to leave. She refused to leave and Brent Fleming at the Euless l... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,242 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.