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Extra Space Storage

4.9

About this business

Location details

765 E Baseline Rd, Gilbert, AZ, 85233, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9841 reviews
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Shana B.'s profile image
Shana B. 
rating
a month ago

Facility is nice and secure. But had a 5'X10' for a year, price increased 3 times during that time. Downsized to a smaller 5X5', price has already doubled in a few months. I have zero doubt the price will increase again within the year. I will have to change to a less expensive unit as I still have a need for storage. It is ridiculous to price out people that are already in the building paying rent, you have constant turnover at the cheaper, web based rates along with units sitting empty. You would make more money keeping pe... read more

Rachel B.'s profile image
Rachel B. 
rating
a year ago

Lovely indoor storage units with easy access and super clean. I felt completely comfortable storing my belongings here (6 months total). The price did rise while I was there but I was forewarned by friends that this is typical - so just FYI. The area felt safe and I didn't have any issues accessing my belongings when needed. My friends that were helping me move commented on how nice the facility was as well. Easy move out process! 

Mike F.'s profile image
Mike F. 
rating
2 years ago

Communication and service were amazing. I had this unit for over a year and eventually ran into a financial hardship. They worked with me to enable me to get my property out successfully on the timeline that fit my financial schedule. 

Business response:

Thank you for the kind words, Mike! We're committed to providing excellent customer service. We're glad our team worked with you to enable you to get your property out successfully on the timeline that fits your financial schedule. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Ricardo F.'s profile image
Ricardo F. 
rating
2 years ago

Jessica was wonderful and ensuring I had all the information I need to feel comfortable about utilizing the storage services. Thank you. I hope others can also utilize the services here and have a similar experience. 

Business response:

Thank you for taking the time to leave your feedback, Ricardo! We're so happy to hear Jessica was able to make your rental process hassle free! Give us a call at (480) 813-9708 if you need any future assistance. 

Raven T.'s profile image
Raven T. 
rating
4 years ago

First off everything about it is professional! Jessica was really friendly and helpful. Answered all my questions and also walked me through everything. She was very patient and the storage units are very spacious and clean! When I first got here I had no idea what size I needed and when I gave her an idea of what I had she recommended the perfect storage unit for my stuff! Even made sure my stuff was protected by suggesting certain packaging to purchase for my tv's and fragile items. The first month special was the best pa... read more

Business response:

Hi Raven. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future. 

Roz M.'s profile image
Roz M. 
rating
4 years ago

This place is ok for short term, unfortunately we rented a unit for 2 years. In that time, we saw the price increase significantly which drove us to look for a home quicker. Never interacted with the staff much. What was kind of crappy is the amount of rent, but you can't you use the bathrooms "not for public use". However, when you're paying almost $300 for a secure unit, that's considered private. 

Kathleen W.'s profile image
Kathleen W. 
rating
4 years ago

We hahaha e had a storage here for a few years and just needed to increase the size We have always appreciated the service, the staff, the security and the cleanliness-but the staff Meade our transition into a new u it so seamlessly easy, we truly appreciated it! Absolutely don't hesitate to book a unit here they are trustworthy and professional! 

Business response:

Thank you for your feedback, Kathleen! Providing renters with clean and secure facilities is our top priority. We're glad our team made your transition seamlessly. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Michelle N.'s profile image
Michelle N. 
rating
5 years ago

Great location to store your things. Very clean facility, friendly and helpful customer service, A/C and carts were nice, definitely would recommend. 

Business response:

Hi Michelle, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Thanks for recommending Extra Space Storage! 

Kenny S.'s profile image
Kenny S. 
rating
5 years ago

My storage rates were skyrocketing at my other 2 places and i had enough!! I came across extra space storage online and found their web special prices the best in town. I had a long conversation with Ryan who was very helpful and i signed for a year pre paid at a locked in price. I moved both units into one at extra space and never looked back !! Thanks Ryan !! 

Business response:

Thanks for your kind words, Kenny. It's great to hear that Ryan was very helpful throughout your rental process. At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy you feel good about your rental and appreciate your business! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 841 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.