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Extra Space Storage

Name: Extra Space Storage
Address: 765 E Baseline Rd, Gilbert, AZ, 85233, US
Telephone: (480) 813-9708
Rating: 4.9

4.9

Self Storage
Gilbert, AZ

About this business

Consumer Services Self Storage

Location details

765 E Baseline Rd, Gilbert, AZ, 85233, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9813 reviews

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Blake B.

4 years ago

Very clean. Staff was nice and knowledgeable.

Business response:

Hi Blake, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can do anything else to help at 888-storage.

Kamilee W.

5 years ago

Very very clean!!!! Customer service is great and great online portal to manage payments!!!!

Business response:

Hi Kamilee, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us if there is anything else we can do to assist you! 

Ramona C.

5 years ago

I was pleasantly surprised by how large my unit was and being climate controlled. In Arizona, it really is a must. Since I am storing furniture and almost everything I had in my house, this was extremely important to me. The employees are wonderful and were patient explaining things to me. Definitely a big thumbs up.

Business response:

Thanks for renting with us in Extra Space Storage, Ramona! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We're glad our team patiently explained things to you. Call if there is anything, we can do to assist you.

Diane K.

5 years ago

The staff is always wonderful! The only time I had a problem was during the COVID19 farce. When I went to the office, twice, I was not allowed to come into the store when they had an other customer in the office. I had to wait outside, in Gilbert Arizona, during the summer. When there was plenty of room for 2-3 other customers to sit on the other side of the room. They could've been doing the 6 foot requirement.

Business response:

Thank you for choosing Extra Space Storage, Diane! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! Give us a call at 888-STORAGE if you need anything in the meantime.

Sue L.

5 years ago

I have used extra space storage to store my belongings often on for the last for five years. The staff are always courteous and knowledgeable. The facilities are always clean and well-maintained. I recommend extra space storage to everyone!

Business response:

Hi Sue, your recommendation and kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If there is anything we can do for you, please let us know at 888-STORAGE.

Emma F.

3 years ago

I will only ever do business at this extra space storage site. Stephen is so helpful and honestly cares about his customers. His site is always quite and very very clean. He has an amazing site thank you so much

Business response:

Thanks for the great review, Emma! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Stephen reflects that! Please call us at (480) 813-9708 if you have any questions!

Emma F.

3 years ago

Stephen's site is absolutely amazing! Stephen is so incredibly helpful, and works his butt off and has a great sense of humor. He is the only reason why I will keep doing business with extra space storage even though it's rate changes are causing people and myself to really struggle to stay.but I am definitely doing what I can to hang on. Thank you so much Stephen for all the hard work you do.

Business response:

Thank you for the kind words, Emma. We're glad Stephen was absolutely amazing and incredibly helpful! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at (480) 813-9708 if you need any future assistance.