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Extra Space Storage

4.8

About this business

Location details

2524 E Hebron Pkwy, Carrollton, TX, 75007, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8866 reviews
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Nancy Ram's profile image
Nancy Ram 
recommend  Recommended
a month ago

Fantistic service and support 

Business response:

Your positive experience means everything to us! We're thrilled our team provided fantastic service and support. 

Mark Finn's profile image
Mark Finn 
recommend  Recommended
3 months ago

Manager Dwayne James was very helpful, friendly, and explained every detail. It was a great experience because Dwayne is passionate about what he does and treats the customer with respect and patience. The facility appears new, very clean, and safe. 

Business response:

We are excited to hear about your great experience with Manager Dwayne James! His passion and respect truly shine through. 

Sara Carrera's profile image
Sara Carrera 
recommend  Recommended
a year ago

Dwayne J store manager is awesome! Amazing and professional service. Location is very clean and great atmosphere. 

Kareem Hodges's profile image
Kareem Hodges 
recommend  Recommended
2 years ago

What I recommend about extra storage is the staff especially Mr. James he goes the extra mile to ensure that all his customers are satisfied and comfortable he is very patient and professional his professionalism is so great to the point I wish everywhere else I conduct business at I wish they were like him 

Business response:

Hi Kareem, thank you for your review. We're glad James goes the extra mile to ensure that all his customers are satisfied and comfortable, and is very patient, and professional. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. 

David Lavender Jr.'s profile image
David Lavender Jr. 
recommend  Recommended
2 years ago

Great customer service and facility 

Business response:

Hi David, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (469) 701-3350 or stop by the office if you need anything! 

Cindy Vanessa Benítez's profile image
Cindy Vanessa Benítez 
recommend  Recommended
2 years ago

Dwayne James was super nice, kind and he did really great job. It was nice experience. Thank you so much Dwayne 

Business response:

Hi Cindy, thank you for recommending us. We're glad Dwayne James was super nice, and kind, and did a really great job. We are thrilled to hear your experience was nice. Give us a call at 888-STORAGE if you need any future assistance. 

Kimberly Johnson's profile image
Kimberly Johnson 
recommend  Recommended
2 years ago

Great experience and customer service. I needed a storage unit when I moved out of the country and rented a space for 5 years. The facility was always super clean and secure. The staff was very helpful anytime I had a question or needed something. I would definitely recommend this location. 

Exavier Tisdell's profile image
Exavier Tisdell 
recommend  Recommended
2 years ago

Service has been great at the hebron location. Always have available carts at both entrances and keeps moving boxes available at the office. 

Business response:

Hi Exavier, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (469) 701-3350 or stop by the office if you need anything! 

Kimberly Dash's profile image
Kimberly Dash 
recommend  Recommended
2 years ago

They have a friendly, helpful, and personable staff. Dwayne is amazing! They make sure you understand your contract before signing. It was a pleasant experience dealing with them. 

Business response:

Hi Kimberly, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful, and personable staff, so we are thrilled to hear that you had such a positive experience renting with Dwayne. Feel free to swing by your local office for any further assistance! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 866 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.