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Extra Space Storage

4.8

About this business

Location details

2524 E Hebron Pkwy, Carrollton, TX, 75007, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8866 reviews
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Jennifer Lopez's profile image
Jennifer Lopez 
recommend  Recommended
2 years ago

Dwayne James took such good care of us. He is funny and professional. His attention to detail is unmatched. Thank you Dwayne! 

Business response:

Hi Jennifer, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dwayne! Don’t hesitate to call us at 888-storage if you need anything. 

Henry E White II's profile image
Henry E White II 
recommend  Recommended
2 years ago

I like this place because of the service from Dwayne. He is always, nice professional, and knowledgeable. He makes visits there an enjoyable experience. 

Business response:

Thank you for the kind words, Henry. We're glad our manager Dwayne was able to help! Our team is here to serve you, so give us a call at (469) 701-3350 if you need any future assistance. 

Mercedes Anderson Pool's profile image
Mercedes Anderson Pool 
recommend  Recommended
2 years ago

I definitely recommend this location. The manager Dwayne was so helpful in helping me choose the correct size unit. 

Business response:

Thanks, Mercedes! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Dwayne was able to provide that for you! If you need anything, do not hesitate to reach out at 888-storage. 

Mandy Ambriz's profile image
Mandy Ambriz 
recommend  Recommended
2 years ago

Dwayne is great. He was very kind while touring the facility. 

Business response:

Thank you for the kind words, Mandy. We're glad Dwayne was kind to work with! Our team is here to serve you, so give us a call at (469) 701-3350 if you need any future assistance. 

Izzy Hicks's profile image
Izzy Hicks 
recommend  Recommended
2 years ago

Needing a place to keep my belongings for the two weeks in between my leases and this place is great! Dwayne was super nice and so so helpful; he even helped me find a new store room because I realized I had not picked the right one for my needs. He went above and beyond!! Thanks again Dwayne!! 

Business response:

Thanks, Izzy, for recommending us! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Dwayne was able to provide that for you! Please give us a call at 888-storage if anything comes up! 

Lexi Steele's profile image
Lexi Steele 
recommend  Recommended
3 years ago

Dwayne is always so friendly and accommodating! He makes it such an easy process to get your things stored. The facility is definitely in good hands, always clean and safe. 

Business response:

Thank you for the review, Lexi! We pride ourselves on having a friendly, accommodating staff and are so happy Dwayne was able to assist you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions. 

Anthony Martin Iglesias's profile image
Anthony Martin Iglesias 
recommend  Recommended
3 years ago

Very good service, Dwayne was very friendly and excellent customer service, clean facility and very good security, really recommend them, thanks for everything! 

Business response:

Thank you for your feedback, Anthony! Providing renters with clean and secure facilities with friendly staff is our top priority. We're glad Dwayne was able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Kelly Rogan's profile image
Kelly Rogan 
recommend  Recommended
3 years ago

Shout out to Cody and Dwayne for being accommodating, professional and caring!!! Thank you so much for making my experience so easy!!! 

Shayme Green's profile image
Shayme Green 
recommend  Recommended
3 years ago

Team always welcoming you with open arms. Clean and air control units. 

Business response:

Hi Shayme, thank you for your review! We're so happy to hear that your experience with the quality and the cleanliness of the facility has been positive! We're always here to help at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 866 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.