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Extra Space Storage

4.9

About this business

Location details

3015 Ricks Industrial Park Dr, Myrtle Beach, SC, 29588, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9763 reviews
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Jeremy Qcifer's profile image
Jeremy Qcifer 
recommend  Recommended
3 years ago

Professional and amazing also their facility is nice I highly recommend their services 

Business response:

Jeremy! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (843) 650-5971. 

Olivia Joyce's profile image
Olivia Joyce 
recommend  Recommended
3 years ago

went to check out my new unit! Brittany was amazing and very friendly while explaining all the details of my new unit 

Business response:

Hi Olivia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brittany! Please stop by the office or contact us at 888-storage if you have any questions! 

Doug Thornton's profile image
Doug Thornton 
recommend  Recommended
3 years ago

So I found the process easy and both reps very helpful and knowledgeable. I paid for 6months to avoid rate increases, which is what brought me here. Where I was before my rate went from $130 t0 $182 in 18 months. The only thing the other unit had this one doesn't is a couple lights. But it is much cleaner, much closer to my house and easier to get into. It seems from shopping around that "bait and switch" is typical of the storage business. Lower internet offers increase after the first couple months. Some offer the first mo... read more

Business response:

Hi Doug, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (843) 650-5971 or stop by the office if you need anything! 

James Cecil's profile image
James Cecil 
recommend  Recommended
3 years ago

The service was very good, Eric I think that was the guy’s name was very nice and he knew what he was doing. Thanks 

Business response:

Thank you for the review, James! We pride ourselves on having a friendly, accommodating staff and are so happy Eric was able to assist you! Feel free to reach out at any time at 888-storage. 

Kimberly McMillan's profile image
Kimberly McMillan 
recommend  Recommended
3 years ago

Brittany was understanding helpful and polite. its clean and easy to get around in there. 

Business response:

Thank you for the kind words, Kimberly. We're glad Brittany was helpful and polite! Our team is here to serve you, so give us a call at (843) 650-5971 if you need any future assistance. 

Staci Broadhurst's profile image
Staci Broadhurst 
recommend  Recommended
3 years ago

Friendly service, reasonable prices! 

Business response:

Thank you for recommending us, Staci! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions. 

Tiffanygary Kirschenmann's profile image
Tiffanygary Kirschenmann 
recommend  Recommended
4 years ago

We are renting from Extra Space and Jeff has been wonderful! He rememberers my name, answers questions and has been extremely professional! Would definitely recommend this storage mainly due to Jeff. 

Business response:

Hi Tiffanygary, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jeff! Don't hesitate to reach out to us at 888-storage if you need anything! 

Linda Lewis's profile image
Linda Lewis 
recommend  Recommended
4 years ago

Jeff at Ricks Industrial Extra Space Storage was helpful, informative and very efficient in signing me up for a second storage unit. The units are always clean and well kept. 

Business response:

Thank you for the kind words, Linda. We're glad Jeff was helpful, informative, and efficient! Our team is here to serve you, so give us a call at (843) 650-5971 if you need any future assistance. 

Cheryl Ann's profile image
Cheryl Ann 
recommend  Recommended
4 years ago

Being a reliable and loyal renter for 3 years, I would highly recommend them. Great security with clean grounds and units. Jeff Elmore has got to be their best asset. Always helpful, kind and a pleasure to do business with. Customer service is key to returning business. Well done Extra Space Storage and big thumbs-up to Jeff Elmore 👍 💯 

Business response:

Thank you for being a loyal customer, Cheryl! Providing renters with clean and secure facilities is our top priority. We agree Jeff is such an asset to our team! We're glad Jeff is always helpful, kind, and a pleasure to do business with. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 763 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.