This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Myrtle Beach, SC
About this business
Location details
3015 Ricks Industrial Park Dr, Myrtle Beach, SC, 29588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedFriendly & helpful people
Business response:
Hello, Stuart. Thank you for the review. We're so glad we could help! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.
Recommendedfriendly and very helpful
Business response:
Thank you for taking the time to leave your feedback, Pam! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!
RecommendedGreat customer service when we were getting our unit! Brittney was awesome & answered all of our questions! She made everything go super smoothly!
This company needs to be more transparent with their customers. When signing, I was never told that my monthly rent could increase. It was also never clearly stated in their advertisement online. I should have read the fine print thoroughly instead of relying on honest and transparent customer service. A couple of months later after signing, my rent increased by $80. I’m being told that rent fluctuates according to market value. I highly doubt the market value of the storage industry nearly doubles in a matter of months. To ... read more
Business response:
Hi Brandon. Thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities. From time to time, rates are reviewed to keep up with market conditions and the rising costs associated with providing clean, secure facilities. However, providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry to hear that your experience was negative, and we would l... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 798 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.