Extra Space Storage

4.9

Self Storage
Myrtle Beach, SC

About this business

Consumer Services Self Storage

Location details

3015 Ricks Industrial Park Dr, Myrtle Beach, SC, 29588, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9763 reviews

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Madison Van Velsor Sharp

Recommended

7 years ago

Great customer service when we were getting our unit! Brittney was awesome & answered all of our questions! She made everything go super smoothly!

Brandon Bodie

3 years ago

This company needs to be more transparent with their customers. When signing, I was never told that my monthly rent could increase. It was also never clearly stated in their advertisement online. I should have read the fine print thoroughly instead of relying on honest and transparent customer service. A couple of months later after signing, my rent increased by $80. I’m being told that rent fluctuates according to market value. I highly doubt the market value of the storage industry nearly doubles in a matter of months. To ... read more

Business response:

Hi Brandon. Thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities. From time to time, rates are reviewed to keep up with market conditions and the rising costs associated with providing clean, secure facilities. However, providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry to hear that your experience was negative, and we would l... read more