Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

3015 Ricks Industrial Park Dr, Myrtle Beach, SC, 29588, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9737 reviews
Select a rating
Anthony Keith Wyatt KT's profile image
Anthony Keith Wyatt KT 
recommend  Recommended
4 years ago

Jeff was very informative and helpful. I highly recommend this storage facility 

Business response:

Hi Anthony, thank you so much for the recommendation! We are stoked to hear Jeff was informative and as helpful as can be during your recent visit! Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!  

Kevin Hester's profile image
Kevin Hester 
recommend  Recommended
4 years ago

because Extra Space Storage has been there for me when I needed them and didn't do me around or overcharged me they are much appreciated and I will always deal with them when I need storage 

Business response:

Thanks, Kevin! We're happy to hear you had a great experience. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Bill Snyder's profile image
Bill Snyder 
recommend  Recommended
4 years ago

these people do a great job I've used them several times. They always seem to look out for their customers. I would recommend them to anybody! 

Business response:

Thank you for the kind remarks, Bill! We're so happy to hear we have your recommendation! Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

Michelle Maraia's profile image
Michelle Maraia 
recommend  Recommended
5 years ago

Very polite and guided me through the steps. I moved cross country and made me feel relaxed and comfortable 

Business response:

Hi, Michelle. Thank you for your positive feedback! We're glad you had a great experience. Please reach out to (843) 650-5971 if you ever need any assistance.  

Stuart Smith's profile image
Stuart Smith 
recommend  Recommended
5 years ago

Friendly & helpful people 

Business response:

Hello, Stuart. Thank you for the review. We're so glad we could help! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future. 

Pam Montgomery's profile image
Pam Montgomery 
recommend  Recommended
6 years ago

friendly and very helpful 

Business response:

Thank you for taking the time to leave your feedback, Pam! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything! 

Madison Van Velsor Sharp's profile image
Madison Van Velsor Sharp 
recommend  Recommended
7 years ago

Great customer service when we were getting our unit! Brittney was awesome & answered all of our questions! She made everything go super smoothly! 

Brandon Bodie's profile image
Brandon Bodie 
3 years ago

This company needs to be more transparent with their customers. When signing, I was never told that my monthly rent could increase. It was also never clearly stated in their advertisement online. I should have read the fine print thoroughly instead of relying on honest and transparent customer service. A couple of months later after signing, my rent increased by $80. I’m being told that rent fluctuates according to market value. I highly doubt the market value of the storage industry nearly doubles in a matter of months. To ... read more

Business response:

Hi Brandon. Thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities. From time to time, rates are reviewed to keep up with market conditions and the rising costs associated with providing clean, secure facilities. However, providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We are sorry to hear that your experience was negative, and we would l... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 737 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.