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161 Duesenberg Dr, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
It's turned out to be the right storage for my needs. In fact, better than. I needed a 10x10 in the Thousand Oaks area. I checked online, called a few, and found ridiculously high prices. Extra Space storage had a reasonably priced unit (go online and reserve for savings), and a first floor unit (all of theirs is). They make the process great, and were very responsive to calls or even texts. Easy to sign-up, and a docusign for all the paperwork. The facility is kept very clean, and long hours for access (everyday from... read more
Business response:
At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Randy. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
I've had my storage unit for 4 days now. So far I've dealt with Selina, Shar and Sue. They have all been absolutely fabulous and so helpful. Thank you so much for making things as easy as possible.
Business response:
Thank you for the kind words, Neisha. We're glad Selina, Shar, and Sue were able to help! Our team is here to serve you, so give us a call at (805) 497-2185 if you need any future assistance.
When you can have your personal belongings at a storage and feel safe is such an incredible feeling. From a beautiful neighborhood and the fire department right next door is such an amazing feeling. IFrom the first time Selena greeted me and showed me rates I knew this is where I wanted to store my belongings at. She made me feel so comfortable and made sure I had the right size. The United a perfect fit for my stuff, and she is always on top of cleaning and making sure us customers feel secure here. Selena is always there t... read more
I have had a unit here for a long time. I love being able to walk into the office when I need to and see a familiar face. Selina is always so helpful and always just a true pleasure.
Business response:
We really appreciate you taking the time to share your experience with us, J. We're thrilled you had a positive experience renting with Selina! Call us at 888-storage if you have any questions or need assistance with your rental.
Salina is very respectful and a true professional and goes out of her way to help.Extra Space in Westlake Village is very well run and kept clean and is a convenient location and has very good and available entry hours. Salina is very efficient and gets things done correctly and quickly. Do recommend facility to all my friends. Anna "R"
Business response:
Hi A, thank you for your review. We're glad Salina is very respectful, a true professional, and goes out of her way to help. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We appreciate you recommending us to your friends. Stop by our office if you need assistance or have any questions.
Great location. Very clean and easy to access. Staff is always friendly and helpful.
Love this storage space. Ive been here for many years now! Employees are great and always helpful. I would def recommend this storage space especially if you live in thousand oaks/westlake. Not a far drive! Ive had a bigger unit & now i have a smaller one! Ill most likely will be a customer for a bit longer. Either way, ill always store my items here! Super safe, easy access & more.
Business response:
Thanks for the kind words, Meagan! Security is our top priority and we appreciate that you have trusted us with your belongings! Thank you for being a loyal customer! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (805) 497-2185 if you need anything.
First time needing to use a storage unit and Salina was so helpful with the process, customer service was great! She made the whole process easy, especially when navigating during the pandemic. So much appreciated!
I needed a storage unit ASAP. I called around a few places and they weren't too friendly over the phone. I called this location And Salina was so friendly, she told me to go right over and she had everything ready to go when I arrived. Quick and friendly service goes a long way. I've recommended her and this location to family and friends.
Business response:
Hi Jay, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! We appreciate you recommending us to your friends and family. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Extra Space Storage has a 4.9 star rating with 724 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.