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Extra Space Storage
- Self Storage
- Thousand Oaks, CA
About this business
Location details
161 Duesenberg Dr, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The location is very convenient. Diana provided great Customer Service. Very clean and safe facility. Great price for a locker storage unit after the insurance fee and the price of a lock. Overall, a good experience.
Terrific experience, great customer service. Salina made the process quick and easy, even when I had to upgrade my storage unit a few weeks later. The unit and the entire facility are clean and convenient. Good security so you feel safe.
Needed a storage unit asap due to a fire! Read other terrific reviews on line about Extra Space Storage! The Manger Selena was very helpful and put a smile on my face!
Very fast and efficient securing of a storage area. The staff are very helpful and this facility provides large carts for transporting your stuff from your vehicle to the storage unit.
Really super easy experience getting this done. Good online rates and the facility itself is really convenient with the location and available entry hours. Salina was great during the signup process. Plus -- you can't go wrong with a month-to-month contract.
Seems like different locations have varying reviews from good to horrible. Well this one is pretty good. The site is a maze and you may get lost inside (signs pointing to office would be a good idea) but the units are clean and secure and the staff very friendly and helpful. Got initial quote from Ignacio who was very helpful, gave a tour of the place and reserved the storage unit I wanted for a week. Then a week later I signed on for a month to month storage unit with David, who was also very polite. He walked me thru the p... read more
do not rent from here their roof leaks water and the manager salina does not care or offer any sort of fix!!! they still demand full payment when their units dump water on your contents!! go anywhere else but here!!!
Business response:
We really appreciate you taking the time to share your feedback, Jeremiah. We would love to talk to you more about your negative experience. Please give us a call at 888-storage.
RUN AWAY. My family rents here and up until now hadn't had an issue--until the roof failed. You would think if the roof LEAKED into your storage unit and RUINED your property, the storage facility would be kind and honorable. Not here at Extra Space Storage: Full rent owed; refusal to cover any sort of remediation, and would not let us move to a different unit. Does Extra Space Storage not have insurance? Are Extra Space Storage employees lazy? What is going on at Extra Space Storage to have this much cruelty an... read more
my family rents a sorage unit here and the manager salina is so rude and unprofessional. dont waste your time and money, go anywhere else!
Business response:
Bianca, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at 888-storage so that we can learn more about your experience.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 728 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.