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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
4455 W Montrose Ave, Chicago, IL, 60641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Clean facility and great service! Isa helped my fiance and I rent a spot this past weekend. She was very knowledgeable and friendly. The facility itself is also clean and seems secure. We liked that you could access the space by a unique code most times of day.
Business response:
Hi Jill, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad to hear the service you received at Extra Space was great! We pride ourselves on having a knowledgeable, friendly staff and are thrilled to hear your experience reflects that. Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.
Clean, great service, and great prices!! Compared Extra Space to other competitors and they had much better pricing overall. And who doesn't like a good deal? As soon as we walked in we were attended attentively and shown the different storage spacing units. They explained everything thoroughly and although I wasn't able to catch the employees name she was extremely helpful.
Business response:
Hi Esther, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. We're glad our team explained everything thoroughly. We pride ourselves on having friendly and helpful staff. Stop by the office if you need anything.
My experience here was awesome! Denise was very helpful and informative about the storage facility. This is my first time using storage spot she gave me a quick tour and the run down of how everything works there. If you're looking for a storage this is the place!
Business response:
Noe, we are so happy to hear that Denise could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can answer any questions about your rental!
Great location, clean and pest free. Megan is outstanding, and was always able to provide excellent customer service. I would recommend this location, or should the need arise, rent a space here again.
This was my first storage unit experience, and Extra Space made it easy and painless. I signed up online, went to check out the place and moved in. The managers are friendly and helpful, and the facility is clean and seems well secured.
I recieved excellent service from this place! Firstly, i found a rate online for $17 a month for a 5x5 storage unit and when i called about it, it was legit! All i had to do was pay 12 months up front to get the deal for a year (if you dont pay up front the the rates can fluctuate each month). Only cost me $209 to rent the space for an entire year...now thats a great deal! Also, the staff was extremely kind and made the process painless. They gave me the closest available unit to the door so it was easy to move the storage i... read more
Website is easy to use and made reserving space super easy. Customer service on the phone was friendly and helpful. First month of rent is free, regardless of how long you stay. Facility is well lit, clean, and temperature controlled. The staff allowed me to view and approve the unit I had reserved before I signed anything. Very secure, key code is required in multiple entry points to gain access to your unit. Moving in was easy, the hours are convenient, the staff was helpful. Parking is easy. I will use them in t... read more
Great experience- saved me a lot of time and really helped me figure out what I needed. Very attentive (although I was only one there). Would and have recommend.
manager is really great, it is a super clean facility and appears to be very secure. the manager helped us figure out what size we would need and whether to pay online or upfront for the least expensive deal and we feel really good about keeping out belongings stored here.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,110 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.