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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Store your belongings at Extra Space Storage on 4455 W Montrose Ave in Chicago, IL today! Our large selection of storage units, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, non climate controlled units available, parking spaces, elevator access, personal access hour, security access to your floor only, heated loading bay, military discount, wide drive isles, solar site, convenient freeway ac... read more
Location details
4455 W Montrose Ave, Chicago, IL, 60641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
This is the fourth time I am renting a storage unit on this company and the place it’s always well kept and customer service is always grate!
The customer service representative, Denise, is friendly and knowledgeable. She is also efficient and found the best fit for me. Great customer service
Just had a real good experience with this representative
Excellent customer service. I've only been renting at this site for a couple of months, but so far I'm very impressed by how well this site is managed. I looked at 5 other storage facilities in the area, but this the only one that had everything I was looking for.
Very professional and you feel like at home😁
After two months they send me a letter saying my monthly rate is doubling. I ask how that can be. They say I was on a promo rate that adjusts monthly. No where did it say I was on a promo rate. Predatory business practices. I will be cancelling. I suggest you look elsewhere.
I do not recommend trusting the leasing agents. They guaranteed me a prorated fee for my last month. However, they did not let me know about the condition that you cannot pay for the whole month via EasyPay and still receive a prorated amount. The leasing agent made me the guarantee and immediately offered easypay. Why would he offer me easy pay knowing i wanted the pro rated amount? Further, customer service has been no help in addressing my concern about the misleading leasing agent. Do not recommend renting here
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,043 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.