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Extra Space Storage

4.9

About this business

Location details

10815 N 32nd St, Phoenix, AZ, 85028, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9686 reviews
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Keith Rohde's profile image
Keith Rohde 
recommend  Recommended
a month ago

I called Extra space storage and the gentleman on the phone was very helpful and asked me exactly what I needed for space. Once we settled on that, we set a date to move in. It went very smoothly. Also management called to make sure that I could get in the gate and enter my unit. Smooth as silk. Five stars 

Business response:

We are overjoyed to hear about your smooth move-in experience, Keith! Thank you for taking the time to share your feedback. We're glad our team member was able to assist you in finding the right space for your needs over the phone. It's great to know that the move-in process went smoothly and that our management followed up to ensure you could access the gate and your unit without any issues. We appreciate your five-star rating and your kind words about our service. Thanks again for highlighting our helpful team and manageme... read more

F Lynn Hopkins's profile image
F Lynn Hopkins 
recommend  Recommended
a year ago

The people at the Extra Storage location at 32nd & Shea were astonishing! They helped me through every step of my rental from start to finish. They anticipated each step and were always helping almost without asking. Wonderful people, wonderful experience! 

Business response:

We think our team is great too! Thanks for the positive review, F. We're glad they helped you through every step of your rental from start to finish and anticipated each step and were always helping almost without asking. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE. 

Alexander Baron's profile image
Alexander Baron 
recommend  Recommended
2 years ago

Great place & right off the 51 

Business response:

Thanks for sharing your positive experience, Alexander. We're committed to being your go-to stop for all your local storage needs! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. 

Kimberly Dorsey's profile image
Kimberly Dorsey 
recommend  Recommended
2 years ago

Excellent customer service Quality property 

Business response:

Thank you for recommending us, Kimberly! We're committed to providing excellent customer service. Feel free to stop by the office if you need anything! 

Ray Land's profile image
Ray Land 
recommend  Recommended
3 years ago

I have used this storage company for quite a few years but about three weeks ago I went to the one on 32st In the Scottsdale area what a awesome blessing the two ladies were they were nice and courteous and easy to work with in just this past weekend I was able to store my classic truck at this facility and I am extremely happy and blessed to be there thank you so much for your help and your service we appreciate you. Ray Land 

Business response:

Thank you for being a loyal customer, Ray! We're glad our team was nice, courteous, and easy to work with. Don't hesitate to reach out to us at 888-storage if you need anything! 

Marlon Watson's profile image
Marlon Watson 
recommend  Recommended
3 years ago

The only thing I would suggest you ask people the value of the items or what we are actually storing. The qualifications and restrictions are clear on the website. Too much theft going on for you to ask me the value of everything 

Business response:

Thank you for choosing Extra Space Storage, Marlon! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! Give us a call at (602) 996-9877 if you need anything in the meantime. 

Patty Stumpf's profile image
Patty Stumpf 
recommend  Recommended
3 years ago

Very friendly and helpful! 

Business response:

Hi Patty, thank you for recommending us. We're glad our team was very friendly and helpful! Don’t hesitate to reach out if you need anything at 888-STORAGE. 

Ken Bottari's profile image
Ken Bottari 
recommend  Recommended
3 years ago

Very friendly staff, Patricia was very helpful 

Business response:

Hi Ken, Thank you for taking the time to recommend us! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that Patricia was able to provide that! We are here to help! Please give us a call at 888-storage if anything comes up! 

Jill Ybarra Kaiser's profile image
Jill Ybarra Kaiser 
recommend  Recommended
3 years ago

Great place!!! Very clean and safe. Terry at the office is wonderful to work with, she really cares and does her very best to make you feel comfortable with your choices and was very accommodating too. I HIGHLY recommend Extra Space Storage on 32nd St and Shea to anyone! 

Business response:

Thank you for the kind remarks, Jill Ybarra! We're so happy to hear we have your recommendation! It means a lot to us! We are stoked to hear you found our facility clean and safe. It's also great to know Terry was accommodating and welcoming. We are so happy to have you storing with us at our 32nd St location. As always, give us a call at 888-storage if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 686 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.