Extra Space Storage

Whitney J. 

on Yelp

11 years ago

Friendly staff! The process was really easy to sign up. I love their location. It was also super clean! They are under new ownership as an FYI. 

Brittany Imari S. 

on Yelp

a year ago

Man I have tooo much stuff to be moving. I have the largest size unit 10x30 for my whole home I moved from Vegas and I started at $200 per month until they kept increasing it up to $450 per month. So I looked online and once again I see $200 for my size unit! So I got some help from my family to move all of my belongings to a different unit over a week in order to receive this price. Not even 3 months later I get an increase, now one year later I'm up to $360 now smh , not only do they have misleading, increasing prices, you... read more

Maja C. 

on Yelp

a year ago

Mice ate, destroyed, peed on, pooped on, and overall tore up my stuff. They clearly knew, because rat traps were placed in my storage box. I took my rug home, to find a live rat in it. Had to throw out at least 100-200 dollars worth of stuff. Thanks! never again. 

Lennard K. 

on Yelp

2 years ago

Rats , rats , rats! I'm in disbelief at the situation I'm in because of Extra Space Storage. I recently moved out of Stockton last year in July to southern Ca and put a ton of valuable goods during my transition this past July I went to pick up the goods to find it covered it rat piss and poop. I originally went with public storage because I rent through their facilities in other cities thinking I would have the same great experiences. This Stockton location is horrible it has a rant infestation, not just a rat problem , a r... read more

Tommi Z. 

on Yelp

2 years ago

(1) Not honest Business People. In less than one year the raise the rate 2 times. I am paying double than initially paid. I called them, they agree to reduce pay. I was travelling abroad and did not have time when they increase rate the first time. I wish they do an honest business. (2) Rodent, rat droppings are everywhere. 

Josefa F. 

on Yelp

2 years ago

The young lady was rude and inconsiderate. I asked her three times when she next to Popeyes and she said yes which was not true canceled because it was too far out of our way called her for a cancellation. She said she was on her lunch. She can help me, but then again, she answer the phone asked for a refund not very polite said it never went through by this time I was annoyed and tired. Worked all day, unloading and loading boxes to store. Don't go to these guys feel like it just to get your service. 

Manuel V. 

on Yelp

2 years ago

This is the absolute worse place to put your belongings. They have a massive rodent problem and will not work with you at all regarding any damages and expect you to still pay to hold your stuff and damage it for you...They also increase the storage fee by 100$ randomly on me don't get suckered and use this company/location. Pay extra to go elsewhere in the long run you will save yourself headaches from not having to deal with a sleezy company like this. If for whatever reason you read this review and still decide to use the... read more

Carlette V. 

on Yelp

3 years ago

I was diagnosed with cancer and I needed a place to store my things. I have only had the unit for three months, and the price went up. The sad part is they charged me 80.00 dollars more than what I was paying. I am now looking for another storage unit because this significant price jump does not make sense. Extra Space have friendly people working, but the prices are very high to rent. They get you in at a low rate and then up their prices on their units once you are settled in. Although I have cancer, I need to find a stora... read more

Jay T. 

on Yelp

3 years ago

Sad situation with 89 yr old parent health, 30 Day Notice given on her apartment. Secured a 5x10 for $138.00 but 2 days later, needed larger 10x10, so paid 70.92 more to transfer. After a week it's apparent the storage will not be required. Never used either unit. Except to put a padlock on the door. I end the contract. Paid over $200 for never using the unit. Best refund they could "manage" was $138.00 Will not return to this facility. Also person running desk was mathematically challenged, so difficulty in making the pr... read more