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Extra Space Storage
- Self Storage
- Owings Mills, MD
About this business
Location details
11002 Owings Mills Blvd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedBecca was so detailed, patient and thorough my experience with touring these storage units. She is the best in the field. Thank you for your amazing service.
Business response:
We're thrilled to hear about your positive experience with Becca at Extra Space Storage. Thank you for sharing your feedback, Chelsea!
RecommendedYes definitely recommend. Very polite knowledgeable and super helpful. I can’t remember the lady’s name that I dealt with in owingsmills but I do remember she said she lived there. Huge shout out to her very pleasant friendly and super helpful. Thank you for a great experience during a hard time in my life
Business response:
Thank you so much for taking the time to leave this wonderful review! We're truly grateful that our team member in Owings Mills was able to provide such helpful and friendly service during a difficult time in your life. It's heartwarming to hear that her politeness, knowledge, and pleasant demeanor made a positive impact on your experience with us. Your kind words about our staff mean everything to us, and we're honored to have been able to assist you. Thank you again for choosing our facility and for your recommendation!
RecommendedDealt with Becky and she was great. Answered all our questions and was informative. If you stop by there see Becky
Business response:
Thank you immensely for your kind words about Becky!
RecommendedGreat Customer Service friendly staff
Business response:
Thank you for your review! We are glad to hear you had a great customer service experience with our friendly staff.
RecommendedWorking with Becca to find me storage that accommodates my needs at a great price is what I'd recommend to anyone. Becca's is knowledge and leadership has been the reason I've been a customer of hers for several years at different storage facility's.
Business response:
We deeply cherish your kind words about Becca's knowledge and leadership. Thank you for being a loyal customer!
RecommendedI recommend Extra Space Storage in Woodlawn. They are exceptionally clean. I’ve been there for four years and I wouldn’t have no other place for my items to be stored but there. The floors are clean and shiny the place is clean they do an excellent job there. Tell him Charlene sent you
Business response:
Thank you for the kind remarks, Charlene! We're so happy to hear we have your recommendation! We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always stop by the office or call us at 888-storage if you need anything.
RecommendedGreat experience easy process!
Business response:
Hi Anthony, thanks so much for recommending us. We are thrilled to hear your experience was great. As always stop by the office or call us at 888-storage if you need anything.
RecommendedPleasant & knowledgeable office staff .. no problems at any time
Business response:
Hi Elizabeth, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedIt was a very positive experience from the start. The customer representative Nova was exceptionally kind, helpful, personable, and patient. Nova, was very knowledgeable and straightforward with the decision making & registration process. She took her time not once but twice in assisting me with the operation and functioning of my unit. Also, the facility operations were explained very well and in details. Not to mention that I arrived one evening close to closing time and she was; yet still, VERY ATTENTIVE to my needs... read more
Business response:
Hi Cusheer, thanks so much for your review! We are thrilled to hear your experience was positive. We're glad Nova was exceptionally kind, helpful, and personable. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,224 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.