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Extra Space Storage
- Self Storage
- Owings Mills, MD
About this business
Location details
11002 Owings Mills Blvd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Today June 18,2026 we rented another unit . Ms. Rebecca Richards as always is there to help us with everything that we needed . She is an excellent person to deal with . No dramas whatsoever. More power to you Ms. Rebecca Richards . Best regards , Geline and Edwin Brinas
Business response:
Thank you for the excellent rating, Geline! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage.
We have been using Extra Space Storage for quite a long time . Ms. Rebecca Richards has always been attentive , accommodating to all of our needs every time we need it . we commend your good service. w so appreciate it and keep it going . Geline and Edwin Brinas
Business response:
We are grateful for your loyalty and kind words about Rebecca's attentive service. Your appreciation means everything to us, Evangeline.
Customer Service was over and beyond. I was serviced and assisted by Becca and she made my day after walking me through the process. I walked in with a frown from being lost and she helped me find my way and I walked out with a smile. Extra Space, please appreciate this woman because most people don't care this much. 5 out of 5 stars.
Business response:
We're thrilled to hear about Becca's exceptional service! She truly made your experience special with her dedication and caring approach. We're so glad she was able to turn your day around and that you left with a smile. Thank you for the wonderful feedback and 5-star review, Anthony!
great customer service!!! we love it ! Look forward to make business with them!!! great secure etc.
Business response:
We're grateful for your positive feedback! Thank you for choosing Extra Space Storage.
A very professional/delightful experience so happy with the service received! Thank you Extra Space team definitely will give great word of mouth to my friends and family!!
Business response:
We sincerely value your positive feedback! Thank you for sharing your delightful experience with us.
Wasn't unsatisfied, or overly excited to use. Something convenient and Jason was helpful.
Business response:
Thank you for your feedback, Natalie. We appreciate your input and are glad Jason was able to assist you.
Jason Scott is kind , accommodating , hardworking and fits the job position of a Store Manager. Thank you for all your help and more power to you . Geline and Edwin
Business response:
Thank you for the excellent rating, Geline! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 888-storage.
Great CSR. Professional, speedy & understanding. No complaints thus far. This storage unit is in a decent location for my be t transition
I've held a unit here for almost 2 years and never had any issues with service. Clean facility and svc very responsive. Had issue with overhead door to my unit 1 Saturday night, I reported it after office was closed and person responsible was leaving but next day someone came out and fixed it. Very happy with this facility.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,270 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.