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Extra Space Storage

4.9

About this business

Location details

11002 Owings Mills Blvd, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,188 reviews
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William Morris's profile image
William Morris 
recommend  Recommended
3 years ago

Nice people great prices 

Business response:

William, thank you for the review! We are so glad you are satisfied with your rental rate and experience! Reach out to us at 888-storage whenever you need us. 

Debbie Nelson's profile image
Debbie Nelson 
recommend  Recommended
3 years ago

Terry was very helpful! She made a stressful situation very easy for me! I recommend. 

Business response:

Hi Debbie, thank you for recommending us. We're glad Terry was very helpful and made a stressful situation very easy for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Patricia Lee's profile image
Patricia Lee 
recommend  Recommended
3 years ago

Great business for all your moving or storage needs!! The staff are always very professional and willing to help, and provides excellent Customer Service!! Highly recommend 💯 

Business response:

Thanks for the kind words, Patricia! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 654-1494 if you need anything. 

Thurman Person's profile image
Thurman Person 
recommend  Recommended
3 years ago

great people to work with, willing to do what they can to make your moving experience as easy as possible 

Business response:

Thank you for the kind remarks, Thurman! We're so happy to hear we have your recommendation! You have no idea what it means to us here at Extra Space. It's great you had a positive experience renting with us. We value you as a customer and are happy to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything! 

Denise Gunther's profile image
Denise Gunther 
recommend  Recommended
4 years ago

We have been customers of Extra Space Storage since 2018 we are talking about 3 years. It has truly been a pleasure. Everyone was so nice and welcoming. When we needed to down size our Storage unit they worked with us and made the transition effortless. Thank you all for the wonderful experience. 

Business response:

Wow! Thank you for being loyal customers, Denise! We appreciate this excellent review! We are grateful for your business and are thrilled to hear that we could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Srividhya Sudhakar's profile image
Srividhya Sudhakar 
recommend  Recommended
4 years ago

It was good experience. The customer service was very good and they are very professional and friendly. 

Business response:

Srividhya, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Mayah Nak's profile image
Mayah Nak 
recommend  Recommended
4 years ago

I went there on a Saturday. The customer service lady was awesome. Thank you. She was helpful 

Business response:

Our team appreciates your feedback, Mayah. We're grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!  

Scott Berl's profile image
Scott Berl 
3 years ago

I do NOT recommend this location. They are not reliable at fixing things unless it's at their convenience. They don't care about the customer. DO NOT USE THEM!!!!! 

Business response:

We appreciate your feedback, Scott. We'd love to hear more details on what happened here. Please call us at 888-storage so that we can better assist you. 

Julie Lee's profile image
Julie Lee 
9 years ago

Don't do business with this company. They have leaks in the roof and don't care. After I told them about the problem, 4 months later they did nothing. Ruined my stuff, then try to get money from me. Couldn't be worse. DON'T SIGN ON THE DOTTED LINE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,188 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.