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Extra Space Storage
- Self Storage
- Owings Mills, MD
About this business
Location details
11002 Owings Mills Blvd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedIt was a very positive experience from the start. The customer representative Nova was exceptionally kind, helpful, personable, and patient. Nova, was very knowledgeable and straightforward with the decision making & registration process. She took her time not once but twice in assisting me with the operation and functioning of my unit. Also, the facility operations were explained very well and in details. Not to mention that I arrived one evening close to closing time and she was; yet still, VERY ATTENTIVE to my needs... read more
Business response:
Hi Cusheer, thanks so much for your review! We are thrilled to hear your experience was positive. We're glad Nova was exceptionally kind, helpful, and personable. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
RecommendedIt's convenient and close to Restaurants. The staff is always friendly and helpful
Business response:
Thanks for the awesome recommendation, Lennie! We know our customers value convenient facilities and helpful staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (410) 654-1494 if you need anything.
RecommendedNice people great prices
Business response:
William, thank you for the review! We are so glad you are satisfied with your rental rate and experience! Reach out to us at 888-storage whenever you need us.
RecommendedTerry was very helpful! She made a stressful situation very easy for me! I recommend.
Business response:
Hi Debbie, thank you for recommending us. We're glad Terry was very helpful and made a stressful situation very easy for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
RecommendedGreat business for all your moving or storage needs!! The staff are always very professional and willing to help, and provides excellent Customer Service!! Highly recommend 💯
Business response:
Thanks for the kind words, Patricia! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 654-1494 if you need anything.
Recommendedgreat people to work with, willing to do what they can to make your moving experience as easy as possible
Business response:
Thank you for the kind remarks, Thurman! We're so happy to hear we have your recommendation! You have no idea what it means to us here at Extra Space. It's great you had a positive experience renting with us. We value you as a customer and are happy to answer any of your storage questions. Give us a call at 888-storage or stop by the office if you need anything!
RecommendedWe have been customers of Extra Space Storage since 2018 we are talking about 3 years. It has truly been a pleasure. Everyone was so nice and welcoming. When we needed to down size our Storage unit they worked with us and made the transition effortless. Thank you all for the wonderful experience.
Business response:
Wow! Thank you for being loyal customers, Denise! We appreciate this excellent review! We are grateful for your business and are thrilled to hear that we could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
RecommendedIt was good experience. The customer service was very good and they are very professional and friendly.
Business response:
Srividhya, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedI went there on a Saturday. The customer service lady was awesome. Thank you. She was helpful
Business response:
Our team appreciates your feedback, Mayah. We're grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,256 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.