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Extra Space Storage

4.8

About this business

Location details

5051 Perry Ave, Sacramento, CA, 95820, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.8813 reviews
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Elizabeth B.'s profile image
Elizabeth B. 
rating
5 months ago

Rima is an amazing Manager very helpful and super nice definitely recommend coming to Extra Space Storage !!! 

Maria V.'s profile image
Maria V. 
rating
9 months ago

I gave this location, 5051 Perry Ave., Sacramento, CA 95820 a five star review however, it showed up as a four star. This location for me was a five star. 

Business response:

We're excited to hear that you had a five-star experience at our location on Perry Ave. Thank you for your feedback. 

Tobin R.'s profile image
Tobin R. 
rating
a year ago

What great service! Reserved the unit Had alot my information when I arrived. Kerima the manager is awesome so Joyfull Great to be around!!)) 

Business response:

We're grateful for your kind words and thrilled to hear about your positive experience with Kerima at Extra Space Storage! 

Rey M.'s profile image
Rey M. 
rating
a year ago

store manager is amazing!!!! super friendly welcoming and hard working. site is always clean and kept in order. 

Eugene A.'s profile image
Eugene A. 
rating
a year ago

Rema was very respectful and professional dealing with me. She deserves a pay raise for an amazing work done. 

Business response:

Hi Eugene, thank you for your review. We're glad Rema was very respectful and professional in dealing with you. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything. 

Keith D.'s profile image
Keith D. 
rating
a year ago

Appreciate the professional manner of everyone that I have interacted with throughout the years! Wonderfully pleasant and intelligent about what they do! While being courteous and respectful. I can't imagine the job always being an easy one. Thank you . One area that could be tweaked is the lock scenario. Discarding with such easy. Landfill forever. Tell corporate to come up with earth-friendly alternative! Really!! 

Business response:

Hi Keith, thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything. 

Juan C.'s profile image
Juan C. 
rating
a year ago

So I've been at extra space storage for about 3 months now and I thought I knew what I was getting into but it wasn't til today that the new manager Rina btoke everything down for me ,in other words she explained to me how everything work payments late fee ,unit up fo auction and how I had other options available to me...and after our talk I felt at peace about my property here at extra space storage,on perry avenue Sacramento California. I would recommend this storage facility to any one who wants to feel secure and at pe... read more

Business response:

Hi Juan, thank you for your review. We're glad Rina broke everything down for you. We're so happy to hear we have your recommendation! Security is our top priority and we appreciate that you have trusted us with your belongings! If you need anything, do not hesitate to reach out to 888-storage. 

Donnie J.'s profile image
Donnie J. 
rating
a year ago

Great customer service and she took care of me when none of the other employees will take care of me at the time that they were here she immediately knew what I was talking about and took care of it and told me and showed me how to help with my bill I'd like to thank Rima. appreciate her for her customer service I hope you guys hire her for store manager or higher up cuz she is good in that performance thank you 

Business response:

Thank you for the kind words, Donnie! We're committed to providing excellent customer service. If you need anything, do not hesitate to reach out to 888-storage. 

Josephine W.'s profile image
Josephine W. 
rating
2 years ago

Very kind and helpful. Very clean, and thank goodness a update entry system. Just the time customers can enter is VERY inconvenient. Most people want to get in BEFORE 8:00, so they can start their work day, at their site by 8:00am. We should be able to enter at 7:30am. 

Business response:

Hi Josephine, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We know it's important to be able to access your belongings. Please contact us at (916) 456-6161 to speak with a site manager about your unit's access hours. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 813 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 8:00 a.m.