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Extra Space Storage

4.8

About this business

Location details

197 Dexter St, Cumberland, RI, 02864, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.81,249 reviews
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Steve Dominguez's profile image
Steve Dominguez 
recommend  Recommended
3 years ago

The gentleman working the desk was very helpful and detailed about the process necessary to get everything into a storage unit. I would highly recommend that you check this place put if you need a reasonably priced unit. 

Business response:

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Steve! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

JoAnn Marshall Hosley's profile image
JoAnn Marshall Hosley 
recommend  Recommended
4 years ago

they were very helpful n courteous. helped us decide on what size we needed 

Business response:

Hi Joann Marshall, thank you for recommending us. We're glad our team was very helpful and courteous. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

LouAnn Frigon's profile image
LouAnn Frigon 
recommend  Recommended
4 years ago

Dave and his associates are very helpful and kind. They always did their best to help me when I needed it. Ive rented in Cumberland RI very safe area 

Business response:

Hi Louann, thank you for your review. We're glad Dave and our team are very helpful and kind. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.  

Irene Furtado's profile image
Irene Furtado 
recommend  Recommended
4 years ago

Dave was a real good guy and very helpful! 

Ronnie James McCarty's profile image
Ronnie James McCarty 
recommend  Recommended
4 years ago

Dave helped me out. Very helpful and seemed like a great guy. Happy 12th anniversary, man! Have fun at comic-con! 

Business response:

Thank you for the review, Ronnie James! We pride ourselves on having a friendly, accommodating staff and are so happy Dave was able to assist you! Let us know if we can do anything else to help at 888-storage. 

Lori Cronshaw Derobbio's profile image
Lori Cronshaw Derobbio 
recommend  Recommended
4 years ago

My unit in indoors. It is clean and temperature controlled. As far as the service goes, it was wonderful. Everything was thoroughly explained, no surprises. Extremely helpful. 

Business response:

Thanks for renting with us, Lori Cronshaw! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Don't hesitate to reach out to us at 888-storage if you need anything!  

Ralph Pavao's profile image
Ralph Pavao 
recommend  Recommended
4 years ago

The attendant was very informative and helpful to me Also The Site was the best that I have seen Very very clean and guarded with an iron gate . I would recommend extra space to anyone 

Business response:

Thank you for the kind remarks, Ralph! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage. 

Michael Levesque's profile image
Michael Levesque 
recommend  Recommended
5 years ago

Gary was great he was very helpful it’s a nice clean secure place we love it 

Business response:

Thank you for your feedback, Michael! Providing renters with clean and secure facilities is our top priority. We're glad Gary was able to meet your storage needs. Don't hesitate to reach out if you need anything!  

Jeff Nardi's profile image
Jeff Nardi 
2 years ago

Started off at a good rate of $180.00 a month, then a couple months after went up at $286.00 a month, then a couple months after went to over $300 a month. I called and talked to both a “manager” on a Saturday who was extremely extremely rude when I had questions about the upcharging. He said that is in the contract we can go up in price whenever we feel necessary. Which I intern said, seems a little shady, and at that point, he got very agitated and childish. Because I was giving extremely valid points, and why they should ... read more

Business response:

Thank you for leaving us a rating, Jeff. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (401) 722-1211 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,249 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.