Extra Space Storage

Name: Extra Space Storage
Address: 197 Dexter St, Cumberland, RI, 02864, US
Telephone: (401) 722-1211
Rating: 4.8

4.8

Self Storage
Cumberland, RI

About this business

Consumer Services Self Storage

Location details

197 Dexter St, Cumberland, RI, 02864, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.81,250 reviews

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Jeff Nardi

2 years ago

Started off at a good rate of $180.00 a month, then a couple months after went up at $286.00 a month, then a couple months after went to over $300 a month. I called and talked to both a “manager” on a Saturday who was extremely extremely rude when I had questions about the upcharging. He said that is in the contract we can go up in price whenever we feel necessary. Which I intern said, seems a little shady, and at that point, he got very agitated and childish. Because I was giving extremely valid points, and why they should ... read more

Business response:

Thank you for leaving us a rating, Jeff. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (401) 722-1211 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

Linda Rideout

3 years ago

Bait and hook. Lure you in with good rent. After 1 year when they assume you've filled your unit and would be to difficult to empty they raise your rent over 75%. Only good for short term.

Business response:

Hi Linda, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Will you please give us a call at 888-storage to discuss what other options we may have for you?