Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

197 Dexter St, Cumberland, RI, 02864, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.81,250 reviews
Select a rating
Jeff Nardi's profile image
Jeff Nardi 
2 years ago

Started off at a good rate of $180.00 a month, then a couple months after went up at $286.00 a month, then a couple months after went to over $300 a month. I called and talked to both a “manager” on a Saturday who was extremely extremely rude when I had questions about the upcharging. He said that is in the contract we can go up in price whenever we feel necessary. Which I intern said, seems a little shady, and at that point, he got very agitated and childish. Because I was giving extremely valid points, and why they should ... read more

Business response:

Thank you for leaving us a rating, Jeff. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (401) 722-1211 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget. 

Linda Rideout's profile image
Linda Rideout 
3 years ago

Bait and hook. Lure you in with good rent. After 1 year when they assume you've filled your unit and would be to difficult to empty they raise your rent over 75%. Only good for short term. 

Business response:

Hi Linda, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We adjust our customers' rental rates on a 4-9 month basis to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Will you please give us a call at 888-storage to discuss what other options we may have for you? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,250 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.