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Extra Space Storage

4.9

About this business

Location details

700 Bristol Pike, Bensalem, PA, 19020, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9812 reviews
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Nicholas Alexander's profile image
Nicholas Alexander 
recommend  Recommended
3 years ago

Great customer service. Clean property. 

Business response:

Thank you for the kind words, Nicholas! We're committed to providing excellent customer service and clean facilities. Stop by our office if you need assistance or have any questions. 

Carolyn Dewey Dignam's profile image
Carolyn Dewey Dignam 
recommend  Recommended
3 years ago

I absolutely love Extra Space Storage and I’d refer this specific site on Rt13. In Bensalem a hundred times over! The reason being is due to Searra the phenomenal manager, she has been beyond helpful and caring about all of my needs! Searra always goes above and beyond to assist me and makes my specific issues easier to deal with! I’m handicapped in a wheelchair and I don’t have help as often as I need, and Searra helps in anyway she possibly can, I wish there were a “Searra“ at every business I use! I recommend them also be... read more

Business response:

Thank you for the kind words, Carolyn Dewey. We're glad Sierra has been beyond helpful, caring about all of your needs, and always goes above and beyond to assist you. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions. 

Amanda Reed's profile image
Amanda Reed 
recommend  Recommended
3 years ago

good place great people . 

Business response:

Thank you for your feedback, Amanda! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions! 

Keneth Rhodes's profile image
Keneth Rhodes 
recommend  Recommended
3 years ago

The staff was nice and the process was simple. Areas we well lit and clean 

Business response:

Thank you Keneth! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything! 

James Anthony's profile image
James Anthony 
recommend  Recommended
4 years ago

Extra space storage is very clean, the staff is courteous and professional and the process of renting a unit is seamless. I definitely recommend them to anyone who needs them! 

Business response:

Thanks for the kind words, James! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (215) 245-1144 if you need anything.  

Linda Kelly's profile image
Linda Kelly 
recommend  Recommended
4 years ago

the staff are very helpful and answer questions with confidence 

Business response:

Hi, Linda, Thank you for the kind words. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!  

Ashley Jordan's profile image
Ashley Jordan 
recommend  Recommended
4 years ago

Pretty fair prices, great communication and easy to access. 

Business response:

Ashley, thank you for the kind words! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out at 888-STORAGE if you need anything! 

Rockn Styles's profile image
Rockn Styles 
recommend  Recommended
5 years ago

Been with extraspace now for 7 years and just love this company! 5 Stars! 

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Rockn!  

Tiffainy Marie's profile image
Tiffainy Marie 
6 months ago

I arrived at my storage unit today, 4/21/25 at around 3:30. I sat down to go through some boxes to condense and organize our unit and was putting music on my phone and my husband sat down because he had an urgent matter to handle by phone. Mind you we had only been here for ten minutes at this point and an employee walked by and scolded us saying "you aren't allowed to lounge around in here get moving". I tried telling him we weren't lounging we were starting to organize our things and he was even more ignorant to us repeati... read more

Business response:

It's regrettable to hear about your experience at Extra Space Storage. We value your feedback and will address this matter internally. We understand your frustration with the interaction you had with our employee, and we apologize for any discomfort or disrespect you felt. Our staff should always treat customers with courtesy and respect, and it's clear we fell short of that standard in this instance. We appreciate you taking the time to share this detailed account of what happened. Customer satisfaction is important to us, ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 812 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.